Muhammad Usman T.
AI GTM Engineer | Personalized Cold Outreach, CRM , Workflows
Good day, I'm Usman, an outbound specialist who builds AI systems to run cold outreach at scale, not just campaigns by hand. I own outbound infrastructure for a 150-client agency running 2,400+ mailboxes and 800+ domains, and I build the AI agents that keep it running. 🤖 AI systems I've built: A custom AI agent that writes individualized, client-voice-matched cold emails for every lead at scale, across 150 client accounts, using nothing but a lead list and a client profile, no manual copywriting per lead An autonomous research agent (built from scratch, not off-the-shelf) that runs lead research and ops on its own A unified reporting system with automated data pipelines feeding real-time deliverability and performance dashboards across every client account 📸 Career highlights: Open rates up to 96% Reply rates up to 16% Click-through rates up to 30% Diagnosed and resolved a Spamhaus blacklisting and DMARC failure across an entire agency's client base, restoring inbox placement platform-wide Shipped 10 platform-level deliverability fixes and migrated 130+ clients to new infrastructure Helped startups cross their first $10k MRR and build momentum with real, measurable growth 🤝 What I bring to the table: AI-driven personalization that reads like a human wrote it, not a template Targeted lead generation that actually fits your ICP, including sourcing from non-obvious public datasets (regulatory filings, government spend data) most agencies never touch, and never think to automate against Deliverability engineering: DMARC, SPF, DKIM setup, infrastructure builds, and blacklist recovery Comfortable across channels, email, phone, LinkedIn, whatever moves the needle Clear analytics so you always know what's working (and what's not) 💼 Industries I've worked with: From SaaS and construction to food and finance, I've built and run cold outreach campaigns across a wide range of sectors, including: Tech & IT Finance Healthcare SaaS Construction Consulting Recruitment Restaurants Hospitality ...and plenty more, likely including yours. 🔧 Tools I'm fluent in: HubSpot, Instantly.ai, Smartlead, Woodpecker, Outreach, Clay, Apollo, Expandi, PhantomBuster, Aircall, Orum, plus the custom AI agents I build myself when off-the-shelf tools hit a wall. If you're looking for someone who builds systems, not just sends emails, let's talk. I find what's broken in your outbound, fix it at the root, and build the AI to keep it fixed. Cheers, Usman
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $15k
Billed in all: $95,013$95k
$2.2k in the last 6 months
Across 48 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Content Writing
Ranked by MRR among everyone on Upwork with the skill.
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