Shafi U.
IT Support Specialist | Microsoft 365, Google Workspace, AD/DNS
IT Support Specialist with 10+ years of experience keeping networks, systems and end users running — most recently leading venue IT for a major international football tournament (AFC Cup 2026), and previously earning a Best Performance Award at Red Sea Mall Management. I help businesses fix what's broken and keep it that way: Microsoft 365 & Google Workspace administration, Active Directory, DNS/DHCP, firewall management, VPN setup, and day-to-day help desk support — remote or on-site. What I do: • Microsoft 365 / Google Workspace setup, migration & support • Active Directory & Microsoft Exchange administration • DNS, DHCP & network troubleshooting • Firewall, VPN & endpoint security support • Help desk & end-user support, remote or on-site Message me with what's broken or what needs setting up — I'll tell you exactly how I'd approach it before you hire me.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $74
Billed in all: $3,477$3.5k
$74 in the last 6 months
Across 5 contracts
Across 16 contracts
Earnings, last 30 days
Skill rankings: Top 35% in DHCP
Ranked by MRR among everyone on Upwork with the skill.
- #48DHCP139 freelancers · 🇸🇦 #1Top 35%🇸🇦#1 of 1
- #89Remote IT Management230 freelancers · 🇸🇦 #1Top 39%🇸🇦#1 of 4
- #183Server Administration419 freelancers · 🇸🇦 #1Top 44%🇸🇦#1 of 1
- #211Microsoft Exchange Server572 freelancers · 🇸🇦 #1Top 37%🇸🇦#1 of 2
- #329Zoom Video Conferencing725 freelancers · 🇸🇦 #1Top 45%🇸🇦#1 of 1
- #401Google Workspace Administration835 freelancers · 🇸🇦 #1Top 48%🇸🇦#1 of 1
- #402Network Administration1,153 freelancers · 🇸🇦 #2Top 35%🇸🇦#2 of 6
- #480DNS1,014 freelancers · 🇸🇦 #1Top 47%🇸🇦#1 of 3