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Shafi U.
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Shafi U.

IT Support Specialist | Microsoft 365, Google Workspace, AD/DNS

IT Support Specialist with 10+ years of experience keeping networks, systems and end users running — most recently leading venue IT for a major international football tournament (AFC Cup 2026), and previously earning a Best Performance Award at Red Sea Mall Management. I help businesses fix what's broken and keep it that way: Microsoft 365 & Google Workspace administration, Active Directory, DNS/DHCP, firewall management, VPN setup, and day-to-day help desk support — remote or on-site. What I do: • Microsoft 365 / Google Workspace setup, migration & support • Active Directory & Microsoft Exchange administration • DNS, DHCP & network troubleshooting • Firewall, VPN & endpoint security support • Help desk & end-user support, remote or on-site Message me with what's broken or what needs setting up — I'll tell you exactly how I'd approach it before you hire me.

🇸🇦Jeddah, Saudi Arabia$20/hr100% JSS4.99 (7)Since Mar 2023
GlobeUpwork

Earnings and projects

MRR
$12

Last 6 months ÷ 6

World#170,728 / 412k
🇸🇦Country#209 / 602
Revenue, last 30 days
$0

Last 6 months: $74

Total earnings
$3.3k

Billed in all: $3.5k

World#290,181 / 412k
🇸🇦Country#339 / 602
Per project
$413

$74 in the last 6 months

World#201,005 / 412k
🇸🇦Country#209 / 602
Projects, last 6 months
1

Across 5 contracts

60% fixed40% hourly
World#128,095 / 412k
🇸🇦Country#167 / 602
Projects in all
8

Across 16 contracts

56% fixed44% hourly
World#223,562 / 412k
🇸🇦Country#348 / 602

Earnings, last 30 days

$3.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3,400$3,450$3,500$3,550Oct 9Oct 24Nov 8

Skill rankings: Top 35% in DHCP

Ranked by MRR among everyone on Upwork with the skill.

  1. #48DHCP139 freelancers · 🇸🇦 #1Top 35%
  2. #89Remote IT Management230 freelancers · 🇸🇦 #1Top 39%
  3. #183Server Administration419 freelancers · 🇸🇦 #1Top 44%
  4. #211Microsoft Exchange Server572 freelancers · 🇸🇦 #1Top 37%
  5. #329Zoom Video Conferencing725 freelancers · 🇸🇦 #1Top 45%
  6. #401Google Workspace Administration835 freelancers · 🇸🇦 #1Top 48%
  7. #402Network Administration1,153 freelancers · 🇸🇦 #2Top 35%
  8. #480DNS1,014 freelancers · 🇸🇦 #1Top 47%