Olivia G.
TikTok Shop & Ecommerce Specialist | Order Management Expert
Helping TikTok Shop and ecommerce stores run smoothly with optimized operations, expert order management, fast problem-solving, and repeat sales growth. 🚀 Helping TikTok Shop and ecommerce stores set up, optimize, and manage operations across multiple platforms. I handle end-to-end order management—including processing, fulfillment, returns, refunds, cancellations, and customer inquiries—ensuring accuracy, efficiency, and delighted customers. My strongest results come from high-performing stores on TikTok Shop, Facebook Shop, and Etsy. 📦 What I specialize in: - End-to-end order processing & fulfillment - Managing daily order flow across multiple platforms - Handling returns, refunds, cancellations, and disputes - Resolving order issues and customer concerns efficiently - Inventory coordination to prevent delays and errors - TikTok Shop backend management and daily operations 💡 My experience includes: - Managing high-volume ecommerce orders with accuracy and efficiency - Supporting TikTok Shop operations (latest platform focus) - Contributing to strong store performance on FB Shop and Etsy - Delivering fast, professional, and solution-oriented customer support 🛒 Platforms I’ve Worked With: - TikTok Shop Seller Center - Etsy Shop Manager - Shopify Admin - Amazon Seller Central (including Multi-Channel Fulfillment – MCF) - eBay Seller Hub - Facebook Commerce Manager - Walmart Seller Center - Wayfair Marketplace - Target Plus (via Ascenda) 🛠 Tools I Use: - Veeqo ( order fulfillment & shipping management) - Buffer, Meta Business Suite - Canva, CapCut, TikTok Editor - Google Sheets, Trello, Google Calendar - Slack, Notion, Telegram, Discord - Kalodata, Zik Analytics - Zeedrop, List Perfectly, Hydra Lister - AutoDS, Yaballe, Helium10 - Ascenda (integration for Target Plus marketplace) I don’t just process orders—I ensure your entire order workflow runs smoothly, improving customer satisfaction and repeat purchases. If you’re looking for someone who can take full ownership of your order management and TikTok Shop operations, I’d love to help your business thrive. Let’s work together to streamline your operations, boost efficiency, and ensure every order reaches your customers perfectly. 🚀
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.9k
Billed in all: $8,703$8.7k
$1.6k in the last 6 months
Across 5 contracts
Across 17 contracts
Earnings, last 30 days
Skill rankings: Top 10% in Facebook Shops
Ranked by MRR among everyone on Upwork with the skill.
- #11Facebook Shops113 freelancers · 🇵🇭 #3Top 10%🇵🇭#3 of 12
- #75Etsy604 freelancers · 🇵🇭 #25Top 12%🇵🇭#25 of 113
- #117eBay846 freelancers · 🇵🇭 #46Top 14%🇵🇭#46 of 225
- #215Affiliate Marketing1,317 freelancers · 🇵🇭 #46Top 16%🇵🇭#46 of 217
- #286Product Research2,526 freelancers · 🇵🇭 #138Top 11%🇵🇭#138 of 924
- #369TikTok Marketing2,601 freelancers · 🇵🇭 #49Top 14%🇵🇭#49 of 250
- #403Dropshipping2,698 freelancers · 🇵🇭 #229Top 15%🇵🇭#229 of 1,022
- #516TikTok4,101 freelancers · 🇵🇭 #104Top 13%🇵🇭#104 of 544