Savita R.

15+ Years VoIP Experience | 3CX Certified | Grandstream Certified I help businesses build, fix, and optimize VoIP systems—from 3CX and Twilio integrations to full-scale call center deployments. I am a VoIP and unified communications specialist with 15+ years of experience designing, deploying, and securing business communication systems. To ensure fast and reliable delivery, I work with a small, experienced team, including a senior VoIP engineer who handles advanced implementations and complex troubleshooting. This allows me to provide both strong technical execution and smooth client communication. Whether you need to deploy a new PBX, fix a SIP issue, integrate CRM, or build a call center, I deliver end-to-end solutions that are secure, scalable, and production-ready. VoIP & PBX Systems • 3CX setup, migration, and troubleshooting (V18 / V20) • Grandstream UCM6300 / UCM6510 deployment • Asterisk / FreePBX configuration • SIP trunk setup (Twilio, Telnyx, SignalWire, etc.) • IP phone provisioning (Yealink, Grandstream, Fanvil) Twilio & Cloud Communication • Twilio Voice & SMS integration • SIP trunking with PBX systems • IVR and call automation • AI voice bots (Dialogflow CX) • AWS Connect solutions Call Center Solutions • Queue setup and agent routing • IVR and call flow design • Call recording and reporting • High-volume outbound calling systems CRM & API Integration • 3CX integration with Zoho, HubSpot, Kommo • Call popups and call logging • Custom API integrations (PHP / Webhooks) VoIP Security & Troubleshooting • SIP security (TLS / SRTP) • SBC configuration • Fraud prevention and toll fraud protection • NAT / firewall troubleshooting • One-way audio, registration, and routing fixes Proven Experience I have successfully delivered solutions such as: • 3CX + Twilio SIP trunk integration with automation • Kamailio + Asterisk architecture for high-volume calls • Grandstream UCM6300 PBX deployments • 3CX CRM integrations with call tracking • Migration from Gorgias to Re:amaze with VoIP integration Certifications ✔ 3CX Advanced Certified Engineer ✔ Grandstream Certified Specialist Why Clients Choose Me ✔ 15+ years of real VoIP experience ✔ Certified in 3CX and Grandstream ✔ Small team support for faster delivery ✔ Strong troubleshooting and problem-solving skills ✔ Secure, scalable, and reliable solutions ✔ Clear communication and professional approach How I Work Understand your requirement or issue Identify the best solution or root cause Implement a reliable and clean setup Test thoroughly Provide support if needed Available for: • 3CX / PBX setup and troubleshooting • Twilio and SIP integrations • Call center deployments • VoIP consulting and architecture • CRM integrations 👉 If you're facing a VoIP issue or planning a new system, feel free to message me—I’ll be happy to help.