Ma. Louisse Samantha T.
Customer Support & Virtual Assistance Specialist | 9+ Years Experience
With over 9 years of experience supporting international clients in the financial, healthcare, and telecommunications industries, I help businesses build strong customer relationships through responsive, high-quality support. My background spans customer service, technical support, and virtual assistance—whether it's managing tickets, resolving issues, handling live chat, or coordinating with internal teams. I’m experienced with leading CRMs, including Zendesk, Cisco, Intercom, and Amazon Connect, and I’m quick to learn new systems. If you’re looking for someone who can confidently represent your brand, support your customers, and keep things running smoothly behind the scenes—I’m here to help. Let’s connect!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.7k
Billed in all: $29,103$29k
$2.9k in the last 6 months
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Data Scraping
Ranked by MRR among everyone on Upwork with the skill.
- Coda25 freelancers · 🇵🇭 #2Top 8%🇵🇭#2 of 3
- #135Intercom744 freelancers · 🇵🇭 #56Top 18%🇵🇭#56 of 269
- #470Appointment Setting5,158 freelancers · 🇵🇭 #202Top 9%🇵🇭#202 of 2,388
- #505Data Scraping8,783 freelancers · 🇵🇭 #98Top 6%🇵🇭#98 of 1,580
- #676Phone Support5,089 freelancers · 🇵🇭 #346Top 13%🇵🇭#346 of 2,568
- #873Zendesk5,908 freelancers · 🇵🇭 #460Top 15%🇵🇭#460 of 2,921
- #1,321Technical Support11,267 freelancers · 🇵🇭 #681Top 12%🇵🇭#681 of 6,366
- #1,707Email Support14,954 freelancers · 🇵🇭 #1,007Top 11%🇵🇭#1,007 of 8,734