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Ma. Louisse Samantha T.

Ma. Louisse Samantha T.

Customer Support & Virtual Assistance Specialist | 9+ Years Experience

With over 9 years of experience supporting international clients in the financial, healthcare, and telecommunications industries, I help businesses build strong customer relationships through responsive, high-quality support. My background spans customer service, technical support, and virtual assistance—whether it's managing tickets, resolving issues, handling live chat, or coordinating with internal teams. I’m experienced with leading CRMs, including Zendesk, Cisco, Intercom, and Amazon Connect, and I’m quick to learn new systems. If you’re looking for someone who can confidently represent your brand, support your customers, and keep things running smoothly behind the scenes—I’m here to help. Let’s connect!

🇵🇭Malolos, Philippines$7/hr100% JSSSince Mar 2023

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#33,458 / 412k
🇵🇭Country#5,060 / 56.3k
Revenue, last 30 days
$1.3k

Last 6 months: $8.7k

World#34,654 / 412k
🇵🇭Country#6,241 / 56.3k
Total earnings
$28k

Billed in all: $29k

World#115,592 / 412k
🇵🇭Country#19,015 / 56.3k
Per project
$28k

$2.9k in the last 6 months

World#3,293 / 412k
🇵🇭Country#501 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,481 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
1

Across 5 contracts

0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$29.1k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$27k$28k$29k$30kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Data Scraping

Ranked by MRR among everyone on Upwork with the skill.

  1. 2Coda25 freelancers · 🇵🇭 #2Top 8%
  2. #135Intercom744 freelancers · 🇵🇭 #56Top 18%
  3. #470Appointment Setting5,158 freelancers · 🇵🇭 #202Top 9%
  4. #505Data Scraping8,783 freelancers · 🇵🇭 #98Top 6%
  5. #676Phone Support5,089 freelancers · 🇵🇭 #346Top 13%
  6. #873Zendesk5,908 freelancers · 🇵🇭 #460Top 15%
  7. #1,321Technical Support11,267 freelancers · 🇵🇭 #681Top 12%
  8. #1,707Email Support14,954 freelancers · 🇵🇭 #1,007Top 11%