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Muhammad M.
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Muhammad M.

AI Automation & Integration Specialist | AI Agents & CRM Workflows

I build AI agents and automations that take real action inside your business: qualifying leads, making multi-step decisions, updating your CRM, cleaning up your CRM, replying to customers, and then keep running long after I hand them off. These are properly orchestrated AI agents built with Claude and OpenAI, using Python, JavaScript, TypeScript, NodeJS, React, and Next.js, wired into CRMs like HubSpot, GoHighLevel, and Salesforce, with n8n/Make handling the automation layer. Top Rated | 100% Job Success | 5+ Years of Exp | 25+ successful clients across 7+ countries My focus is AI agents and automation that don't just generate text. They take action: calling tools, updating CRM records, triggering the next step in a workflow, and operating within guardrails that let a business trust an AI agent running unattended. WHAT I MAINLY BUILD: i) AI agents with tool use: multi-step function calling, structured outputs, memory across turns, human-in-the-loop approval before output reaches a customer or live system ii) CRM and sales automation agents: multi-agent systems that interpret conversations, extract data, update CRM records, migrations, cleanups and trigger follow-ups and appointment workflows automatically iii) Autonomous multi-agent operations: persistent AI agent teams running 24/7, handling end-to-end workflows across Discord, WhatsApp, Drive, and ad platforms iv) Automated creative and content agents: agentic workflows turning briefs into finished ad creatives or videos v) Voice and text AI agents: inbound and outbound calling agents (Twilio, Vapi, ElevenLabs) paired with CRM logging automation vi) React/NextJS and JS/TS AI apps: APIs, backend services, CRM integrations, and agent-powered web apps. vii) RAG-powered AI agents: document ingestion and semantic search with cited answers. My CRM STACK HubSpot (pipelines, workflows, sequences, migrations), Houseall Pro, GoHighLevel (CRM setup, campaigns, AI agent config, automations, sub-accounts), Salesforce (flows, lead assignment, integrations), Zoho CRM (Blueprint, Deluge), Pipedrive (deal automation, lead routing), Dynamics 365 (Power Automate, sales automation), plus Monday .com, Freshsales, Arketa, Attio, CloseBot, Insightly, Keap, Lawmatics, Copper, and BoldTrail: pipeline setup, workflow automation, and integrations across all including custom CRMs like SimbaCloud and ValuePRO. RECENT WORK 1. OpenClaw: 7-agent system running 24/7 on a VPS for a supplement brand, automating marketing operations. Claude Sonnet as orchestrator, Haiku for execution, 25 parallel workers, integrated across Discord, WhatsApp, Drive, and Meta Ads. Deployed across 9 production systems, reducing manual work by 80% according to the client. 2. Hermes: multi-agent AI sales and CRM automation, with separate agents for research, qualification, follow-ups, CRM operations, and reporting, connected directly to business tools to execute tasks. 3. Grok Bot: agentic ad-production workflow for a DTC brand, turning product briefs into finished creatives with automated creative direction and Drive delivery. 4. AirNXT: AI voice and text agent platform using Twilio for inbound call automation, appointment booking, and call summaries, plus separate sales, marketing, and content text agents. 5. AE: proprietary multi-agent pipeline turning product briefs into complete videos, with AI avatars, voice generation, and scene generation, all in one automation platform. 6. Executive KPI Dashboard: built an automated Google Sheets reporting system using Google Apps Script, replacing a manual recurring reporting workflow. Automated data retrieval, cleaning, and transformation, with scheduled weekly refreshes plus manual sync, and interactive KPI cards, PivotTables, and dashboards delivered alongside the automation itself. HOW I WORK 1. I've shipped enough of these to know where AI agent projects usually break: not in the demo, but three weeks later when an edge case nobody planned for hits production. So I build for that from day one. I start by scoping the real workflow with you, not the idealized version, then get a working version in front of you fast so we're testing against reality early. Once it's proven, I harden it: proper error handling, logging, monitoring, and fallbacks for when a CRM API times out or a customer says something the agent wasn't expecting. 2. Everything I hand over is yours. Clean code, proper documentation, and everything set up in your own accounts. I also stay around after delivery because businesses change and the automation needs to keep up. Tech stack: Claude API, OpenAI API, Python, FastAPI, JavaScript, TypeScript(TS), LangChain, LangGraph, NodeJS, n8n, Make, Zapier, Twilio, Vapi, ElevenLabs, Retell AI, LiveKit, Pinecone, pgvector, Qdrant, ChromaDB, PostgreSQL, Docker, OpenClaw, Hermes, Grok Bot, Custom CRMs Got something you're trying to automate? Send me the details. I'll tell you straight up if it's a good fit, and if it's not, I'll say that too.

🇵🇰Multan, Pakistan$20/hr100% JSS4.66 (4)Since Mar 2023

Earnings and projects

MRR
$436

Last 6 months ÷ 6

World#83,421 / 412k
🇵🇰Country#10,527 / 52.9k
Revenue, last 30 days
$204

Last 6 months: $2.6k

World#81,654 / 412k
🇵🇰Country#10,984 / 52.9k
Total earnings
$6.5k

Billed in all: $6.8k

World#231,926 / 412k
🇵🇰Country#26,004 / 52.9k
Per project
$595

$374 in the last 6 months

World#166,881 / 412k
🇵🇰Country#16,943 / 52.9k
Projects, last 6 months
7
43% fixed57% hourly
World#28,826 / 412k
🇵🇰Country#6,448 / 52.9k
Projects in all
11
55% fixed45% hourly
World#192,417 / 412k
🇵🇰Country#31,747 / 52.9k

Earnings, last 30 days

$6.8k+$204 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$6.4k$6.6k$6.8kOct 8Oct 23Nov 7

Skill rankings: Top 21% in Data Analysis

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