Aniket K.

I help teams on Google Cloud take AI agents from demo to something they can trust on real customer calls and chats. My focus is enterprise conversational AI on Google's stack: CX Agent Studio, Google ADK, Gemini and Gemini Live, Vertex AI. I hold two active Google Cloud certifications (Professional Machine Learning Engineer and Professional Cloud Architect). WHAT I HAVE SHIPPED → Enterprise CX agents on CX Agent Studio. I built the agent layer of a live post-purchase claims system (chat and voice, English and Spanish) for an enterprise client of a Google Cloud Partner: Python tools, BigQuery, OpenAPI and middleware integrations, human handoff. → Realtime voice AI. I architected and built a complete voice-agent backend with Twilio, FastAPI, WebRTC, gRPC and an OpenAI realtime model, tuned to sub-2-second response latency (caller stops speaking to AI starts answering). It served real users before the client wound the venture down. → Multi-agent systems. Google ADK orchestration with sub-agents, A2A, MCP and RAG, including the agentic layer of a medical-billing reconciliation product, and an AI interview platform on Gemini Live with a multi-agent design (Founding Engineer, Oct 2025 – Sep 2026). → Gemini Enterprise and Google Cloud ML pipeline demonstrations used in enterprise discovery sessions. HOW I CAN HELP (fixed-fee audits welcome) 1. CX Agent Studio migration readiness: inventory of your current bots, a migration map, risks and a phased plan. 2. Evaluation setup: golden sets, rubrics, regression gates so every prompt or model change is measured. 3. Guardrails review: prompt injection, tool permissions, PII, escalation and handoff paths. 4. Cost and latency control: where the tokens and milliseconds go, and what to cut first. For voice, a latency budget per stage. 5. Observability: tracing, logging and quality dashboards so you can see why an agent failed on a given call. See my Consultations and Project Catalog for scoped, priced options. If you are not sure which fits, book a short consultation and I will tell you plainly whether an audit is worth it. STACK CX Agent Studio · Google ADK · Gemini / Gemini Live · Vertex AI · BigQuery · Cloud Run · Document AI · Python · FastAPI · Twilio · WebRTC · gRPC · MCP · A2A · RAG · Docker · IAM · Cloud Build Based in India. Average response time under 4 hours.