Sadagi Arshad M.

I am an experienced IT Project Coordinator and PMO professional with 13+ years of experience supporting enterprise technology projects, service operations, and cross-functional teams for global organizations. My background includes 9.5 years at Oracle Financial Services, where I coordinated enterprise application support and delivery activities for banking clients. I worked closely with client stakeholders, onsite teams, remote development and support teams, QA teams, and consulting teams across different locations to ensure smooth operations, timely issue resolution, and effective communication. I have extensive experience in: • IT project coordination and PMO support • Service operations and SLA-driven support environments • Stakeholder communication and coordination across technical and business teams • Remote team coordination across locations and time zones • Issue, risk, dependency, and action tracking • Status reporting, dashboards, and management updates • Process documentation, SOPs, knowledge management, and responsibility clarification • Agile ways of working and project management tools such as Jira, MS Project, Excel, and collaboration platforms At Tata Consultancy Services, I supported complex middleware projects for a European telecommunications client, coordinating system upgrades, testing activities, multiple environments, technical teams, and stakeholder communication to ensure successful delivery within defined timelines. Earlier in my career, I also worked onsite in the UK as a consultant, directly collaborating with client teams on requirements, issue resolution, and delivery activities. This experience helped build my ability to communicate effectively with international stakeholders and work confidently in client-facing environments. My strength is bringing structure to complex situations: understanding priorities, keeping teams aligned, following through on actions, identifying risks early, and ensuring stakeholders have clear visibility of progress. I am comfortable working with technical teams without being a developer myself. I act as the bridge between business stakeholders and technical specialists by translating requirements, coordinating execution, and ensuring effective delivery. I am based in Germany and experienced in remote collaboration with international teams. I am interested in long-term remote opportunities in IT Project Coordination, PMO, Service Operations, Project Support, and Operations Management.