Abdo F.

Hello, I’m Abdo. I have over 4 years of hands-on experience in dispatching, logistics coordination, and fleet management, along with 5 years of customer service expertise. My background combines strong operational management with excellent communication skills, allowing me to support both drivers and clients efficiently. ✅ Key Experience: Regional Operations Manager at Service Up – managing large fleets, assigning routes, and optimizing daily logistics operations. Fleet Manager at Argo Schools – overseeing transportation schedules, driver performance, and vehicle utilization. Dispatcher Manager at Druglift (Pharmacy Delivery Company) – handled 500+ daily calls between pharmacies, patients, and drivers, coordinating urgent medical deliveries. Experienced in booking flights, trains, buses, rideshare services, and hotel accommodations for clients and staff. ✅ Skills & Tools: Dispatching & Route Optimization Driver & Fleet Coordination Customer Communication (Phone, Email, Chat) Booking & Scheduling (Travel + Lodging) Strong English Communication (Written & Spoken) Software: Dispatch Track, Salesforce, and internal logistics systems I’m reliable, organized, and fully equipped with a professional home office setup to work full-time. My goal is to ensure smooth operations, satisfied clients, and efficient logistics solutions. Let’s connect—I’d be happy to bring my logistics expertise to your team!