Valisoa Elias M.

I work as a reliable behind-the-scenes Virtual Assistant, helping entrepreneurs, CEOs, and growing businesses stay organized by handling the time-consuming but essential tasks that keep daily operations running smoothly. From administrative support and data management to customer support, basic accounting follow-up, content assistance, and e-commerce support (Shopify), I make sure nothing falls through the cracks so you can focus on strategy, growth, and decision-making. 🇫🇷 French-speaking clients welcome !! I also work fluently in French. 👩‍💼 WHO I AM & HOW I WORK I am a Versatile Virtual Assistant based in Madagascar with proven experience supporting businesses across multiple areas: administration, operations, customer support, data, and e-commerce. I work quietly in the background, follow processes carefully, respect deadlines, and adapt easily to different tools and workflows. I am comfortable working directly with CEOs, founders, and teams, and I take ownership of the tasks entrusted to me. If a task is repetitive, operational, or takes too much of your time, I can handle it reliably and with attention to detail. 🗂️ WHAT I CAN HELP YOU WITH - Administrative & Business Support - Administrative and back-office tasks - Email and inbox management - Calendar and schedule coordination - Contact research and list building - Document organization and file management - Online research and reporting - Personal Assistant / Executive Assistant support 📊 Data & CRM Support - Data entry and data cleaning (Google Sheets, Excel) - CRM updates and follow-ups (HubSpot, Trello, etc.) - Database organization and verification - Accuracy-focused repetitive tasks 💼 Basic Accounting & Financial Follow-up - Uploading and organizing receipts and invoices - Expense tracking and accounting follow-up - Preparing clean data for accountants - Support with accounting tools 💬 Customer Support / Service Client - Email-based customer support - Handling inquiries, refunds, complaints, and follow-ups - Order tracking and issue resolution - Customer satisfaction support and templates 🛒 E-commerce & Shopify Support - Shopify store setup assistance - Product uploads, updates, upload reviews - Website translations (products, pages, menus) - Order management and back-office support - Content and store organization 🎥 Content & Marketing Support - Video subtitles for ads (Reels, TikTok, short-form videos) - Content assistance using tools like CapCut, ElevenLabs, Captions AI, Submagic - Basic content and marketing support tasks 🌍 LANGUAGES & TOOLS French: Fluent English: Professional working proficiency Tools & Platforms Shopify, Google Workspace, Excel, Freshdesk, HubSpot, Trello, Slack, Pipedrive, Pennylane, CapCut, Loom, Canva, Figma, Frameand more. ⭐ WHY CLIENTS WORK WITH ME - Reliable, organized, and detail-oriented - Used to handling multiple responsibilities - Fast learner and adaptable to new tools - Professional, discreet, and committed to quality work - Clients trust me to handle essential day-to-day tasks so their business runs smoothly without constant supervision. 📩 LET’S WORK TOGETHER If you are looking for a versatile and dependable Virtual Assistant to support your operations, administration, customer support, or ongoing business tasks, feel free to message me. 👉 I’ll be happy to discuss your needs and see how I can support your business.