Arbaz K.
Customer Support Specialist | Shopify | Chat & Email Expert
Hey! I'm Arbaz - a Customer Support & Shopify Technical Support Specialist with 3+ years of experience delivering exceptional customer service for U.S.-based companies like Cox Communications and Conservice. Over the past year, I've specialized in Shopify app support, helping thousands of merchants troubleshoot technical issues, configure app settings, resolve billing concerns, and optimize their stores. I work daily with Shopify Admin, Intercom, Zendesk, Crisp, and WhatsApp Business, providing fast, accurate, and friendly support. I enjoy solving technical problems, simplifying complex issues, and ensuring every merchant has a smooth experience. What I can help with: ✅ Shopify App Support & Troubleshooting ✅ Shopify Admin & Store Configuration ✅ Customer Support (Chat & Email) ✅ Billing & Subscription Assistance ✅ Technical Issue Investigation & Resolution ✅ Intercom, Zendesk, Featurebase, Crisp & WhatsApp Business ✅ Excellent Communication & Fast Response Times I'm committed to providing support that is professional, efficient, and genuinely helpful - so your customers and your business always have the best experience.
Earnings and projects
Last 6 months ÷ 4.3 months active (since Jun 2026)
Last 6 months: $2.5k
Billed in all: $2,696$2.7k
$2.5k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 11% in Consumer Profiling
Ranked by MRR among everyone on Upwork with the skill.
- #8Consumer Profiling72 freelancers · 🇮🇳 #1Top 11%🇮🇳#1 of 3
- #166Relationship Management870 freelancers · 🇮🇳 #6Top 19%🇮🇳#6 of 33
- #250Intercom744 freelancers · 🇮🇳 #8Top 34%🇮🇳#8 of 26
- #398Troubleshooting1,460 freelancers · 🇮🇳 #10Top 27%🇮🇳#10 of 76
- #719Client Management2,926 freelancers · 🇮🇳 #30Top 25%🇮🇳#30 of 137
- #757Shopify Apps3,368 freelancers · 🇮🇳 #278Top 22%🇮🇳#278 of 1,076
- #1,148Customer Relationship Management5,121 freelancers · 🇮🇳 #92Top 22%🇮🇳#92 of 407
- #1,924Zendesk5,908 freelancers · 🇮🇳 #35Top 33%🇮🇳#35 of 122