Erika T.

Looking for a dependable VA who communicates well, learns fast, and is easy to work with? Let’s connect! My skills include: ✅ CRM (HubSpot, Zoho, custom platforms) ✅ Email & Chat Support ✅ Client Messaging & Lead Follow-Up ✅ Sales & Content Promotion ✅ Calendar & Inbox Management ✅ Real Estate Support (Docs, Listings, Appointments) ✅ Recruitment & Interview Scheduling I’m a highly adaptable and detail-oriented Virtual Assistant and Customer Support Specialist with over 5 years of experience across diverse industries including BPO, real estate, e-commerce, and car rentals. Throughout my career, I’ve worn many hats, handling everything from customer service (voice, email, chat) to sales, recruitment, inbox management, CRM support, and real estate admin tasks. I've worked with companies like Teleperformance, VXI, Hertz, Frontier Airlines, and more, as well as supported realtors with legal documentation, HAR.com listings, client communication, and Google Calendar coordination. I pride myself on being punctual, professional, and people-focused. I believe every customer interaction is an opportunity to build trust and deliver value and I bring that mindset to every project.