Ahmed M.

👨‍💻 Experienced IT Lead | Cloud & DevOps | Infrastructure & Security Specialist With over 10 years of hands-on experience in cloud solutions, DevOps automation, and network infrastructure, I design and maintain reliable IT environments for multi-branch organizations. Skilled in Azure, AWS, DigitalOcean, Hetzner, Contabo, Vultr, Bluehost, and Hostinger, managing migration, integration, and automation between on-premises and cloud systems. Proficient with Docker, GitHub, CI/CD pipelines, API integration, and scripting in Python, PowerShell, and Bash to streamline deployments and automate operations. Experienced with VMware ESXi, Proxmox, and Windows Server (2012–2025) administration, including Active Directory, Group Policy, DNS, and DHCP. 📜 Certifications: ✔ 📘 ITIL® 4 Foundation Certificate in IT Service Management ✔ 🎓 CCNA Routing & Switching (Cisco Certified Network Associate) ✔ 🏆 MCSA Windows Server 2012 (Microsoft Certified Solutions Associate) ✔ 🏅 MCSE Core Infrastructure (Microsoft Certified Solutions Expert) ✔ 📡 Cisco Certified Specialist - Enterprise Core ✔ 🔐 Cyber Security Foundation (CSFPC) ✔ 🖥 Microsoft Certified Professional (MCP) 🛡 Network & Security Expert in firewalls (Sophos, pfSense, OPNsense, Mikrotik, DrayTek), VPNs (IPSec, WireGuard, SSL), and Cloudflare DNS/SSL security. Skilled in routing, VLANs, QoS, load balancing, and network monitoring for high-availability connectivity. 🏗 Systems & Virtualization Managing both Windows and Linux servers (Ubuntu, CentOS, Debian) with RAID, NAS/SAN, and backup solutions like Veeam. Experience in Proxmox VE, VMware, and Hyper-V environments. 📞 VoIP & Communication Administering Avaya, Asterisk, FreePBX, and Issabel systems, configuring SIP trunks, IVR, queues, and call recording for enterprise call centers. 🏢 ERP, CRM & Business Systems Managing Odoo, custom ERP deployments, and CRM integration to improve business workflow and data consistency. ☁ Remote & IT Management Using AnyDesk, Zoom, TeamViewer, and ManageEngine for remote support, monitoring, and ticketing. Experienced in IT procurement, inventory tracking, and documentation. 🎥 CCTV & Access Control Installing and maintaining IP/Analog CCTV, access control, and UPS power systems for secure and reliable infrastructure. 🚀 Passionate about cloud infrastructure, automation, and cybersecurity, with a proven record of optimizing enterprise networks and ensuring system uptime, stability, and security.