Ifeoluwa O.

Senior Zoho CRM Expert, Zoho Developer, Zoho One, Creator, Automation

Is your Zoho CRM creating more work instead of removing it? I help businesses fix, build, and automate Zoho CRM systems so leads are followed up, sales processes run smoothly, data stays reliable, and teams spend less time doing repetitive work. Whether you’re starting from scratch, inheriting a messy Zoho setup, or dealing with broken workflows left by another developer, I can help you turn it into a system your team can actually use. Problems I commonly solve: * Broken or unreliable Zoho CRM workflows * Leads not being assigned or followed up automatically * Duplicate or poorly structured CRM data * Manual sales and administrative processes * CRM and third-party systems that don’t communicate * Deluge functions that aren’t working correctly * Poor pipeline visibility and reporting * Zoho CRM implementations that were started but never properly completed * CRM migrations and data cleanup * Disconnected Zoho One applications What I build and improve Zoho CRM * CRM setup and customization * Modules, fields, layouts and business rules * Lead and sales pipeline automation * Workflow rules and approvals * CRM migration and data cleanup * CRM audits, troubleshooting and optimization Zoho Automation * Lead capture → qualification → assignment → follow-up * Sales pipeline automation * Approval workflows * Email and notification automation * Customer onboarding workflows * Lead nurturing and lifecycle automation * Cross-department business process automation Zoho One & Zoho Apps * Zoho One implementation * Zoho Creator * Zoho Books * Zoho Analytics * Zoho Desk * Zoho Projects * Zoho Recruit * Zoho Forms * Zoho Campaigns * Zoho Flow Custom Development & Integrations * Deluge custom functions * REST APIs * Webhooks * API integrations * Third-party integrations * JavaScript * Zapier * Make * n8n I’ve worked with integrations involving platforms such as QuickBooks, Xero, Shopify, WordPress, Pipedrive, Salesforce and Microsoft Dynamics, depending on the business process and required workflow. Results I’ve delivered * Reduced lead response time from 6 hours to 15 minutes through CRM automation. * Reduced manual data entry by 80% using API and webhook integrations. * Built Zoho Analytics dashboards for clearer sales pipeline and KPI visibility. * Automated approval processes using Deluge and custom functions. * Connected CRM, accounting, inventory and support processes into a more unified Zoho ecosystem. * Rebuilt and optimized existing Zoho environments where previous implementations were incomplete or unreliable. My approach I don’t start by asking, “Which Zoho feature do you want?” I start by understanding how your business currently captures leads, sells, serves customers and manages data. Then I map that process into Zoho and automate the parts that should no longer require manual work. That means you get more than a configured CRM — you get a system designed around the way your business actually operates. If your Zoho system is new, messy, broken, disconnected or simply not doing enough for your team, send me a message. Tell me what you’re trying to fix or automate, and I’ll help you identify the best place to start. ⸻ Recommended Skills Zoho CRM Zoho Creator Zoho One CRM Automation Business Process Automation Deluge API Integration Zoho Flow Data Migration CRM Development Lead Management Automation Zoho Analytics Zoho Books Zoho Desk Zoho Projects Zoho Recruit Marketing Automation Customer Relationship Management Automated Workflow CRM Optimization