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Malik D.
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Malik D.

Expert Customer Support Virtual Assistant

Hi, my name is Danyal! Niches: *Technical Support(Customer Service) *Fast Food Booking and Customer Service. *Property Management (Customer Support Via Email ) *Igaming platforms (Chat Support) *Digital Marketing (Customer Service) *Cruise Reservations (Sales and Customer Service) *Flights and Hotels Reservations (Sales and Customer Service) *E-commerce (Shopify) *Social Media Marketing, Management and Moderation (FB and IG) Tasks I handle for the rental management: - Create Maintenance work orders for tenants - Answer Leasing Inquiries and providing customer support. - Create Viewing Schedule - Respond to guest inquiries - Screen potential guests and make bookings - Schedule cleanings with housekeepers - Coordinate with the local property manager - Send welcome, check-in, and post-stay messages - Quickly handle problems that may arise - Manage listing calendar and availability - Write and respond to guest reviews Tools I am familiar with: Slack | Hubspot | Intercom | Jira | freshdesk | Notion | Discord | Trello | Crisp | Payzment | Salesforce | Bitrix360 So let's chat If you think I can help you. I am looking forward to hearing from you soon!

🇵🇰Islamabad, Pakistan$12/hr100% JSS4.86 (9)Since Mar 2023

Earnings and projects

MRR
$2.2k

Last 6 months ÷ 6

World#20,200 / 412k
🇵🇰Country#2,258 / 52.9k
Revenue, last 30 days
$2.2k

Last 6 months: $13k

World#18,841 / 412k
🇵🇰Country#2,103 / 52.9k
Total earnings
$73k

Billed in all: $79k

World#54,447 / 412k
🇵🇰Country#4,413 / 52.9k
Per project
$15k

$6.5k in the last 6 months

World#9,638 / 412k
🇵🇰Country#416 / 52.9k
Projects, last 6 months
2
50% fixed50% hourly
World#88,918 / 412k
🇵🇰Country#17,051 / 52.9k
Projects in all
5

Across 14 contracts

14% fixed86% hourly
World#266,042 / 412k
🇵🇰Country#41,894 / 52.9k

Earnings, last 30 days

$78.8k+$2.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$76k$78k$80kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Trello

Ranked by MRR among everyone on Upwork with the skill.

  1. #18Salesforce Email Studio156 freelancers · 🇵🇰 #2Top 12%
  2. #82Trello2,262 freelancers · 🇵🇰 #7Top 4%
  3. #246Team Management3,136 freelancers · 🇵🇰 #20Top 8%
  4. #259Customer Satisfaction3,986 freelancers · 🇵🇰 #22Top 6%
  5. #283Business Development4,098 freelancers · 🇵🇰 #29Top 7%
  6. #309Phone Support5,089 freelancers · 🇵🇰 #28Top 6%
  7. #326Salesforce3,758 freelancers · 🇵🇰 #31Top 9%
  8. #585HubSpot6,807 freelancers · 🇵🇰 #73Top 9%