Malik D.
Expert Customer Support Virtual Assistant
Hi, my name is Danyal! Niches: *Technical Support(Customer Service) *Fast Food Booking and Customer Service. *Property Management (Customer Support Via Email ) *Igaming platforms (Chat Support) *Digital Marketing (Customer Service) *Cruise Reservations (Sales and Customer Service) *Flights and Hotels Reservations (Sales and Customer Service) *E-commerce (Shopify) *Social Media Marketing, Management and Moderation (FB and IG) Tasks I handle for the rental management: - Create Maintenance work orders for tenants - Answer Leasing Inquiries and providing customer support. - Create Viewing Schedule - Respond to guest inquiries - Screen potential guests and make bookings - Schedule cleanings with housekeepers - Coordinate with the local property manager - Send welcome, check-in, and post-stay messages - Quickly handle problems that may arise - Manage listing calendar and availability - Write and respond to guest reviews Tools I am familiar with: Slack | Hubspot | Intercom | Jira | freshdesk | Notion | Discord | Trello | Crisp | Payzment | Salesforce | Bitrix360 So let's chat If you think I can help you. I am looking forward to hearing from you soon!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $78,774$79k
$6.5k in the last 6 months
Across 14 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Trello
Ranked by MRR among everyone on Upwork with the skill.
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- #246Team Management3,136 freelancers · 🇵🇰 #20Top 8%🇵🇰#20 of 231
- #259Customer Satisfaction3,986 freelancers · 🇵🇰 #22Top 6%🇵🇰#22 of 261
- #283Business Development4,098 freelancers · 🇵🇰 #29Top 7%🇵🇰#29 of 550
- #309Phone Support5,089 freelancers · 🇵🇰 #28Top 6%🇵🇰#28 of 414
- #326Salesforce3,758 freelancers · 🇵🇰 #31Top 9%🇵🇰#31 of 288
- #585HubSpot6,807 freelancers · 🇵🇰 #73Top 9%🇵🇰#73 of 1,066