Rose K.
Virtual Assistant & Customer Support Specialist | Admin, Client Comms
I help founders, boards, and small teams stay organized and responsive, even when they're juggling multiple time zones. For the past three years, I've worked as a Virtual & Administrative Assistant for a US-based nonprofit association, managing calendars and inboxes for staff and board members, coordinating virtual board meetings end to end (agendas, materials, minutes, follow-up), and keeping shared records and spreadsheets accurate and current. Earlier in my career, I spent two years in customer service, handling 100+ inquiries a day for a telecom and a digital company, so I'm just as comfortable on the client-facing side as I am behind the scenes. What I can take off your plate: • Calendar, inbox, and scheduling management across time zones • Meeting coordination — agendas, minutes, action-item tracking • Document organization and filing systems that actually make sense • Data entry, reporting, and spreadsheet upkeep (Excel & Google Sheets) • Customer/client email and chat support I work independently, communicate proactively rather than waiting to be chased, and treat access to your calendar, inbox, or records with the same discretion I'd want for my own. Fluent in English and Swahili. If you need someone reliable to run the admin side of your business so you can focus on growth, let's talk.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.5k
Billed in all: $17,663$18k
$2.5k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 24% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
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- #6,041Customer Support20,102 freelancers · 🇹🇿 #1Top 30%🇹🇿#1 of 8
- #7,740Administrative Support27,852 freelancers · 🇹🇿 #1Top 28%🇹🇿#1 of 3
- #8,070Virtual Assistance29,113 freelancers · 🇹🇿 #1Top 28%🇹🇿#1 of 12
- #13,058Data Entry53,630 freelancers · 🇹🇿 #1Top 24%🇹🇿#1 of 19