Geilyn B.

As an experienced customer service agent with more than seven years of contact center experience, I've worked on several US campaigns for companies including Verizon, Enterprise, Dish, Altice Mobile, and gaming industry. I have experience with phone, chat, email, tickets, and moderation, among other business domains. I am exceptionally skilled at giving outstanding service, finding quick solutions to problems, and ensuring that customers are satisfied via various contact methods. I am a valuable resource in any customer-centric organization because of my flexible approach and dedication to quality, which enable me to provide individualized help customized to each individual's needs. I provided services or support related to customer service and account management showcasing my versatility and expertise within the company's ecosystem.