Ryan W.

I design and improve the systems businesses use to run sales, operations, finance, reporting, and management - combining process improvement, automation, CRM, analytics, and custom business tools. With an MBA in Finance and more than 20 years of business and operations experience, I bring a combination of business analysis, management consulting, process improvement, and hands-on systems implementation to my projects. I can work with leadership and operational teams to understand how the business works today, identify problems and inefficiencies, define requirements, and then help implement practical solutions. I've worked with organizations ranging from small businesses and startups to nationally recognized companies including T-Mobile, Allstate, MetroPCS, Interstuhl, and Bimos. My experience includes managing large, multi-location operations as well as designing and improving the systems businesses use for sales, operations, financial management, reporting, and decision-making. Areas I can help with include: - Business Analysis & Requirements Gathering - Business Operations & Process Improvement - Business Process Mapping & Workflow Design - Systems Evaluation, Design & Implementation - CRM & Project Management Systems - Workflow Automation & Business Process Automation - SaaS, API & Systems Integration - Executive Dashboards, KPI Reporting & Business Intelligence - Financial Modeling, Budgeting & Forecasting - Excel & Google Sheets Business Systems - Internal Business Applications & Operational Tools - Project Management & Implementation Support My approach is business problem first, technology second. Sometimes the right solution is improving an existing process or system. Other times it may involve CRM, workflow automation, Excel or Google Sheets, Apps Script, reporting tools, API integrations, or a custom internal application. I don't believe in forcing a business into a particular technology simply because it's the tool I know. I also bring a background in visual design, which is particularly valuable when building dashboards, reports, internal tools, and management systems. The systems I build aren't just functional—they're designed to be clear, intuitive, professional, and easy for people to actually use. For projects that require custom applications, I can also design and implement modern internal business tools using technologies such as Next.js and PostgreSQL. This allows me to help with both the business side of an engagement and the implementation needed to turn the recommendations into a working system. If you're looking for someone who can understand your business, identify what needs to improve, and help turn those improvements into practical systems and processes, I'd be happy to discuss your project.