Jalen J.

I help businesses set up, improve, and troubleshoot HubSpot so their teams can spend less time managing the CRM and more time using it. My background spans marketing automation and revenue operations, with hands-on experience building workflows, improving lead management, and creating reporting that helps teams understand their pipeline. I can help with: • HubSpot implementation, audits, and optimization • Workflow automation and troubleshooting • Lead routing, lifecycle stages, and lead scoring • Sales pipelines, sequences, and sales handoffs • Dashboards, funnel reporting, and attribution • Data cleanup, imports, and record associations • CRM permissions, documentation, and team training I work directly with stakeholders to understand the problem, agree on priorities, and build a solution that fits how their team operates. My experience includes HubSpot, Salesforce, and Marketo, with a focus on connecting systems, improving data quality, and building automation and reporting that support sales and marketing teams. My Upwork history includes 1,930 hours on a long-term marketing operations engagement with a 5.0 client rating. Whether you need a specific issue fixed, a defined implementation project, or ongoing CRM support, you’ll work directly with me from planning through handoff.