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Asad A.
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Asad A.

Customer Service Shopify Chargebacks, Klarna & PayPal disputes Expert

Customer Service Representative Why me? 🏆 6 Years of Experience in Customer Service & Sales ⏰ 5000+ Upwork hours ⭐️ Consistently earned 5-star reviews ✅ Available to work in your time zone 🧠 A multi-skilled person and easy to work with Well, I have over 6 years of experience working as a customer support representative. As a full-time freelancer, my goal is to ensure client satisfaction by delivering detailed, well-organized, and accurate work. I excel at strategizing and prioritizing tasks, enabling me to handle multiple responsibilities effectively and remain composed in high-pressure situations. My commitment is to provide the best service to my clients. I strive to understand their needs and execute tasks accordingly. Moreover, I aim to surpass their expectations by completing assigned work ahead of deadlines while maintaining a professional approach throughout our interactions. I treat my clients' businesses with the same level of care and dedication as I would my own, as their success is also my success. Please have a look at some tools I have worked on ✹ Live Chat Support ✹ Email Support ✹ Phone support ✹ Zadarma (calling app) ✹ New voice media (calling app) ✹ Ring central (calling app) ✹ Google voice (calling app) ✹ Airbnb ✹ HomeAway ✹ Booking.com ✹Phone.com ✹ Hospitable ✹ Vrbo ✹ Agoda ✹ Guesty ✹ Kross booking ✹ New book ✹ HomeAway ✹ Charge Automation ✹ Reamaze ✹ Airtable ✹ Smoobo ✹ Shopify ✹ Zendesk ✹ Gmail ✹ CRM ✹ Freshdesk ✹ Helpscout ✹ Zoho CRM ✹ Slack ✹ JVZOO ✹ Trello ✹ Leverage ✹ Gorgeous ✹ Tawk. to ✹ Signal ✹ Many chats ✹ Service Point ✹ Google sheet ✹ Microsoft Office ✹ The command in Data Entry ✹ 17 track ✹ Deepl.com ✹ Social Media: ✹ Facebook ✹ WhatsApp ✹ Instagram ✹ Linked In ✹ Telegram I also have more than 5 years of experience providing virtual assistance and client support services in multiple lamguage. Spanish || German || English (US & British) || Norway || Swedish || Finnish || Dutch ||Italian || Danish || Portuguese ⭐ Customer support for Airbnb in Austria (Chat support) ⭐ Inbound and Outbound Calls "B2B" ⭐ Inbound and Outbound Calls "B2B" ⭐ Customer support for Shopify store (Worldwide drop shipping) I have done the following projects; ⭐Customer service of Foodpanda ⭐ Live chat operator for Play Control ⭐ Customer service for Antonio and co ⭐ Customer service for Christian Lawson ⭐Customer service for Monelli (E-commerce store) ⭐Customer service for The pet heaven (E-commerce store) ⭐Customer service for yourvintage love (E-commerce store) ⭐ Customer service for Vanesa Player ⭐ Customer service for Rapid Test Supplies ⭐ Customer service for FRATELLA OFFICAL UK ⭐ Customer service for SS worldwide shipping ⭐ Customer service for Vuzozy (E-commerce store) ⭐ Customer service for FERNNALY MODE ⭐ Customer service for Molly ⭐ Customer service for Mirella Mode ⭐ Customer service for Burtera ⭐ Customer service for OLIVIA TRENDS.COM ⭐ Customer service for MAJAA FASHION ⭐Customer service for Ventado store ⭐ Customer service for VALKOMMEN TILL CAMILAS MODE ⭐ Customer service for SUPER EMA DE ⭐ Customer service for VALKOMMEN TILL CAMILAS MODE ⭐ Customer service for ONZE FURBY ⭐ Customer service for FASHION HACKS ⭐ Customer service for JONG KLEDING KLEINE-PRIJZEN DE A PERFECT STAY (WEBSITE) ✔️ Bookings ✔️ Email Handling ✔️Arranging Rents I offer year-round customer service, available every day. Building strong, lasting relationships with clients is a priority for me, and I focus on long-term projects. I have a flexible schedule and can collaborate effectively with any freelancers you currently work with. I eagerly await your response. Bundles of thanks

🇵🇰Multan, Pakistan$4/hr100% JSS4.93 (22)Since Apr 2023

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#40,303 / 412k
🇵🇰Country#4,723 / 52.9k
Revenue, last 30 days
$1.1k

Last 6 months: $7.3k

World#40,440 / 412k
🇵🇰Country#4,782 / 52.9k
Total earnings
$58k

Billed in all: $61k

World#67,617 / 412k
🇵🇰Country#5,655 / 52.9k
Per project
$1.8k

$1.5k in the last 6 months

World#83,356 / 412k
🇵🇰Country#6,542 / 52.9k
Projects, last 6 months
5

Across 8 contracts

0% fixed100% hourly
World#41,746 / 412k
🇵🇰Country#8,942 / 52.9k
Projects in all
32

Across 71 contracts

3% fixed97% hourly
World#92,223 / 412k
🇵🇰Country#15,053 / 52.9k

Earnings, last 30 days

$60.7k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$59k$60k$61kOct 8Oct 23Nov 7

Skill rankings: Top 9% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #38Refund Processing287 freelancers · 🇵🇰 #7Top 13%
  2. #42Customer Service Chatbot341 freelancers · 🇵🇰 #6Top 12%
  3. #122Server1,052 freelancers · 🇵🇰 #7Top 12%
  4. #206Inbound Inquiry1,295 freelancers · 🇵🇰 #18Top 16%
  5. #302Order Fulfillment1,928 freelancers · 🇵🇰 #18Top 16%
  6. #486Order Tracking2,668 freelancers · 🇵🇰 #32Top 18%
  7. #693Customer Satisfaction3,986 freelancers · 🇵🇰 #56Top 17%
  8. #889Phone Support5,089 freelancers · 🇵🇰 #76Top 17%