Becky T.

I've spent much of my working life being the person who figures things out, keeps people happy and makes sure things actually happen. I founded Fresh Talent Agency over 20 years ago and built it into a business representing more than 2,500 actors and extras. That taught me a lot about people, relationships, managing expectations and dealing with the unexpected. I still own the agency today, although a very capable team now runs the day-to-day. Over the past five years, I've worked closely with US-based founders in Chief of Staff, executive support and operations roles. It's been a mix of responsibilities, from managing teams and client relationships to organizing international travel, coordinating events and handling requests that seem impossible until you find a way. I'm practical, commercially minded and pretty good at reading people. I know when someone wants options, when they need advice and when they just want something taken care of without a hundred questions. Client Relationships & Executive Support - Manage relationships with clients, founders, talent and external partners across a range of industries. - Coordinate international travel, accommodation, events and personal arrangements for busy executives. - Handle sensitive matters, difficult conversations and last-minute changes with discretion and good judgement. - Research and source everything from specialist suppliers to hard-to-find experiences, often working with tight deadlines. - Build genuine, long-standing relationships through good communication, reliability and follow-through. Team Leadership & Service Quality - Lead and coordinate remote teams across multiple time zones. - Review work, identify gaps and maintain consistent service standards. - Support team performance through feedback, coaching and accountability. - Oversee onboarding, training and internal communication. - Step in when things go wrong, resolve issues and make sure lessons are carried forward. Operations & Process Improvement - Manage competing priorities, deadlines and projects without losing sight of the details. - Develop SOPs, workflows and practical systems that make everyone's job easier. - Identify recurring issues and improve the processes behind them. - Coordinate people, suppliers and external partners to keep things moving. - Work closely with founders to turn ideas and decisions into action. Tools & Platforms ClickUp | Monday | HubSpot | Notion | Airtable | Salesforce | Slack | Google Workspace | Asana | Trello | GHL | Xero | Zoom | Microsoft 365 | Miro | Tango | Loom | SignWell | Typeform | Attio | Make