Ifeyinwa C.
Executive Assistant | Business Operations | Project Management
Running a business is already a full-time job. But when you're also managing emails, coordinating projects, following up with clients, and keeping daily operations moving, it can feel like you're doing five jobs at once. That's where I come in. I'm an Executive Assistant and Business Operations Specialist with 5+ years of remote experience supporting founders and growing businesses with executive assistance, administrative support, project coordination, CRM management, and workflow automation. I don't just complete tasks. I take ownership, manage priorities, follow through on commitments, and find ways to streamline processes, improve business operations, and keep projects moving forward. HOW I CAN SUPPORT YOUR BUSINESS ✅ Executive Virtual Assistance | Executive Support | Google Workspace Email & inbox management Calendar management, scheduling & meeting coordination Travel planning, bookings & research Document preparation & business correspondence Client, vendor & stakeholder communication Daily task coordination, reminders & follow-ups ✅ Administrative Support | Business Operations | Project Management | ClickUp Day-to-day business operations & administrative support Project coordination, task tracking & deadline management Freelancer & stakeholder coordination SOP development & process documentation Research, reporting & database management Workflow management & process improvement ✅ CRM Management | Customer Support | HubSpot & GoHighLevel CRM administration & contact management Customer inquiries, communication & follow-ups Lead tracking & sales pipeline organization Customer onboarding & CRM workflows Customer relationship management & support CRM automation & data management ✅ Lead Generation | B2B Prospecting | Apollo & Instantly B2B lead generation & prospect research Contact list building & data enrichment Lead qualification & pipeline tracking Personalized email outreach & follow-ups Appointment-setting support ✅ E-commerce Virtual Assistance | Shopify Management | Shopify Product listings, uploads & updates Order management & customer support Store administration & product research Pricing updates & fulfillment coordination E-commerce operations & workflow management ✅ Email Marketing & Automation | Workflow Automation | MailerLite & GHL Email campaign setup, scheduling & management Email list management, segmentation & automation Customer journeys, nurture sequences & follow-ups GoHighLevel workflows, forms & funnels Campaign monitoring, analytics & reporting Workflow optimization & repetitive task automation TOOLS & PLATFORMS Executive & Administrative Support: Google Workspace • Microsoft Office • Notion • Trello • ClickUp • Slack • Zoom • Calendly CRM & Customer Support: HubSpot • GoHighLevel • Airtable • Zendesk • Freshdesk • Pipedrive Lead Generation & Outreach: Apollo • Instantly.ai • LinkedIn Sales Navigator • Hunter • Apify Marketing & Automation: MailerLite • Zapier • Make • ManyChat • WebinarKit Website & E-commerce: Shopify • Squarespace • Etsy • TikTok Shop • Faire WHY CLIENTS CHOOSE ME ✅ 5+ Years of Experience I've supported founders and growing businesses with executive assistance, business operations, project coordination, CRM management, marketing, and e-commerce support. ✅ Proactive Ownership & Problem-Solving I don't simply wait for instructions. I take initiative, follow up on outstanding tasks, identify problems, and work independently to keep projects moving forward. ✅ Systems & Process Improvement Mindset I look beyond individual tasks to identify bottlenecks, streamline workflows, reduce repetitive work, and build organized, repeatable processes. ✅ Clear Communication & Consistent Follow-Through I keep clients and stakeholders informed, track deadlines, provide status updates, and ensure important commitments are addressed promptly. ✅ Tech-Savvy & Adaptable I'm comfortable working across CRM platforms, project management tools, marketing systems, e-commerce platforms, and automation software. I also learn new tools quickly. Your time is precious, and I'm here to help you make every moment count. Whether you need someone to manage executive responsibilities, coordinate projects, streamline operations, organize your CRM, or improve business workflows, I'm ready to step in and make a positive difference. Every moment counts! Send me an INVITE, and let's make the best use of it! Cynthia. EXPERTISE: Executive Assistant | Executive Support | Virtual Assistant | Administrative Support | Business Operations | Business Management | Operations Coordination | Project Management | Project Coordination | Project Management Support | Task Management | Calendar Management | Email Management | Inbox Management | CRM Management | Client Relationship Management | Workflow Management | Business Process Automation | Process Improvement | SOP Development | Google Workspace | GoHighLevel CRM | HighLevel | ClickUp | Asana | Notion | Email Marketing | Reporting
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.8k
Billed in all: $13,332$13k
$2.3k in the last 6 months
Across 23 contracts
Earnings, last 30 days
Skill rankings: Top 10% in Business Management
Ranked by MRR among everyone on Upwork with the skill.
- #14Project Prioritization85 freelancers · 🇳🇬 #1Top 16%🇳🇬#1 of 2
- #77Project Management Support644 freelancers · 🇳🇬 #8Top 12%🇳🇬#8 of 75
- #115Business Process Management645 freelancers · 🇳🇬 #10Top 18%🇳🇬#10 of 50
- #138Operations Management Software807 freelancers · 🇳🇬 #13Top 17%🇳🇬#13 of 97
- #274Business Management2,777 freelancers · 🇳🇬 #10Top 10%🇳🇬#10 of 77
- #340Task Coordination2,735 freelancers · 🇳🇬 #32Top 12%🇳🇬#32 of 332
- #418Client Management2,926 freelancers · 🇳🇬 #39Top 14%🇳🇬#39 of 249
- #486Process Improvement2,840 freelancers · 🇳🇬 #30Top 17%🇳🇬#30 of 201