Sohel R.

Hello! I’m a Virtual Assistant specializing in Shopify/e-commerce customer support and store operations. I help brands reduce inbox pressure, resolve order issues quickly, and keep customers happy with clear, human replies and organized back-end work. What I can help with: • Customer Support: order status, tracking, shipping issues, refunds/exchanges, complaint handling • Shopify Admin: order edits, tags/notes, customer notes, product updates, reporting • Operations Support: spreadsheets, data entry, documentation, task coordination, daily status updates ✅ Why Choose Me • Fast, clear communication • Organized work (clean notes, tags, tracking) • Customer-first tone that protects your brand • Reliable support you can trust daily I’m easy to work with, consistent, and detail-oriented. If you share your SOP (or I can follow your current style), I can start quickly and keep everything running smoothly.