Stephany C.
Social Media Creator and Customer Service Representative
Hey there! ๐ Iโm a digital content creator whoโs all about helping businesses grow and shine on social media and customer service! ๐โจ With over 3 years of experience, Iโve learned the ins and outs of creating engaging content, managing multiple platforms, and analyzing data to boost social media strategies. Iโve had the pleasure of working with small and medium-sized businesses, helping them stand out and connect with their audience. ๐ก๐ฌ ๐ป What I do: ๐ Create & curate awesome content ๐จ ๐ Plan & schedule social media calendars ๐๏ธ ๐ Analyze data & optimize performance ๐ ๐ Provide timely and friendly customer service management Iโm also experienced in customer service & hospitalityโso I know how to keep customers happy with my cheery attitude ๐. I handle all inquiries and complaints to providing solutions and ensuring top-notch experiences, Iโll make sure your customers are happy with your companies support. Excited to connect and help businesses thrive in the digital world! ๐๐ Letโs chat! Software's I am good at: Excel - Formatting, pivot tables, and audits Microsoft Office Freshdesk All mainstream Social Media Platforms Later.com Google Workspace Slack Amazon Seller Walmart Seller ChatGPT - Utilizing to help with my growth