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Saisha  I.

Saisha I.

Systems & Operations Strategist | CRM, Workflows, Automation & Impleme

Hi, I’m Saisha, a Systems & Operations Strategist. I help service-based businesses build the backend systems and operational infrastructure needed to scale sustainably. I specialize in designing and implementing systems that bring structure, clarity, and efficiency to growing businesses. My work is focused on helping founders move out of day-to-day operational overwhelm and into a business that runs on clear, repeatable processes. Many of the clients I work with are in a stage of growth where things are working, but behind the scenes feels manual, scattered, or overly dependent on the owner. That is where I come in. I do not provide ongoing operations management. Instead, I partner with clients on high-impact projects where I assess, design, and implement the systems that support how their business actually operates. What I Help With: -CRM setup and optimization -Workflow design and process mapping -Client journey and pipeline development -SOP creation and systems documentation -Automation setup -Project and operations systems -Systems audits and backend optimization How I Work My approach is both strategic and hands-on. I begin by understanding how your business operates, identify gaps and inefficiencies, and then design and implement systems that create long-term structure. The goal is not just to “set things up,” but to build systems that are: 1.) Clear and easy to follow 2.) Scalable as your business grows 3.) Designed to reduce your day-to-day involvement I bring experience from both corporate environments, including Fortune 500 organizations, and small service-based businesses. This allows me to combine structure, strategy, and practicality when building systems that actually work in real-world operations. If you are looking for support with building or improving your systems, workflows, or CRM, I would love to connect and learn more about your business!

🇺🇸Ann Arbor, United States$85/hr100% JSS4.85 (1)Since Apr 2023

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#163,656 / 412k
🇺🇸Country#26,659 / 62.1k
Revenue, last 30 days
$0
Total earnings
$15k

Billed in all: $16k

World#163,656 / 412k
🇺🇸Country#26,659 / 62.1k
Per project
$15k
Projects, last 6 months
0
World#209,850 / 412k
🇺🇸Country#27,405 / 62.1k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇺🇸Country#53,151 / 62.1k

Earnings, last 30 days

$15.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$15.2k$15.4k$15.6k$15.8kOct 8Oct 23Nov 7

No data since Nov 5, 2026.

Skills