Tunda S.

Data Operations | Data Steward | Business Analyst | TH-EN

Hello! I'm Tunda (App), a Data Steward and Business Analyst with a Bachelor's degree in Medical Technology and 8+ years of experience across medical device, insurance, and pharmaceutical industries. I help organizations improve data quality, operational efficiency, and business processes. 🎯 What I can do: - Service & Incident Management: Handling 90+ technical tickets per month and delivering user training. - Data Quality & Validation: Monitoring and managing 10,000+ records monthly, including data entry, updates, and data cleansing, while ensuring strict compliance with SOP/DOP requirements. - Claims & Compliance: Strong background in medical terminology, documentation review, verification, ICD-10 coding, and fraud detection. - ASEAN Cross-Functional Collaboration 🔧 My toolkit & skills include: - Excel (Pivot Tables), HTML, CSS, Basic JavaScript, Basic SQL, UX Research, Figma, Canva, Jira, ServiceNow, Zendesk, Salesforce.