Emely Z.

Hi there, and welcome to my profile! 🌻 Are you a founder or business owner drowning in daily tasks, messy data, and team management instead of focusing on growing your revenue? I’m Emely, a Strategic Virtual Assistant and Operations Manager. I don’t just check off basic tasks; I step in as your right-hand partner to organize your backend, manage your remote team, and streamline your entire business. Based in UTC-4 (perfectly aligned with US/EST business hours) and fully trilingual (English C1, Native Spanish, Fluent French), I bring a unique academic background in International Law and International Relations. This means my brain is wired for critical thinking, complex problem-solving, and strict cross-border compliance. I take the operational chaos off your plate so you can scale efficiently. Here is exactly how I support your business: - Operations & Project Management: I build step-by-step SOPs, untangle messy workflows, coordinate logistics, and ensure daily operations run on autopilot. - Global HR & Team Support: I handle the administrative heavy lifting of recruiting, onboarding, and managing multicultural remote teams with absolute compliance. - Data Analytics & Marketing Support: I organize messy spreadsheets, track campaign metrics, and analyze data to help you make informed, revenue-driven decisions. - High-Level Customer Success: I confidently manage high-volume client interactions, de-escalate VIP issues, and handle complex B2B troubleshooting. Tools & Tech Stack (Ready to hit the ground running): - Workspace: Google Workspace, Advanced Excel, Microsoft Office - Project Management: Asana, ClickUp, Teams - CRM & Support: Salesforce, HubSpot, Freshdesk - Communication: Slack, Zoom, Google Meet, Teams I am highly proactive, extremely detail-oriented, and thrive in fast-paced environments. If you need an operator who takes absolute ownership of your operations and protects your time, let’s talk. If you’re looking for a Business Support Specialist or Operations Coordinator who can take ownership, de-escalate high-pressure situations, and help your business grow, I’d be happy to support your project and strong team. Send me a message today, and let's get your business organized! Thank you for being so interested in my profile!