Michael Owen G.

Legal Operations & Billing Specialist | U.S. Law Firms | EN-ES

Bilingual Legal Operations & Billing Specialist with 3+ years managing revenue cycles, financial compliance, and practice workflows for U.S. law firms (Real Estate & Immigration). I act as a reliable financial gatekeeper and operational right hand for firm leadership—ensuring billable hours convert into predictable cash flow while maintaining strict trust accounting compliance. Core Capabilities & Scope: • Revenue Operations: Full-cycle billing in Clio Manage, timekeeping audits, trust/retainer reconciliations, and structured A/R recovery. • Practice Administration: Monitoring court e-filings, managing statutory litigation calendars, and coordinating with opposing counsel and courts. • Systems & SOPs: Documenting firm-wide SOPs, training staff, and leveraging Salesforce CRM alongside AI tools (Hatz AI) to streamline routine drafting and eliminate bottlenecks. Tech Stack: Clio Manage | Salesforce CRM | Hatz AI / LLMs | Court E-Filing | Google Workspace | MS 365. Languages: Spanish (Native) | English (C1 / Professional) | Mandarin Chinese (Elementary). Available for ongoing remote contracts aligned with U.S. business hours. Let's connect to optimize your firm's billing and operations!