Nicolas C.
English Spanish VA, intake specialist, customer service
Hi! I’m Nick, an Industrial Engineer from Cali, Colombia, with professional experience in customer support, legal intake, insurance processes, and healthcare-related services. I help businesses stay organized, efficient, and client-focused. I have strong experience working with CRM systems, data entry, case management, scheduling, client communication, and information tracking to ensure no important details are missed. I worked for over a year as a Legal Intake Specialist, managing new client cases and handling legal personal injuries processes across Florida and New York. I am tech-savvy, highly organized, and focused on optimizing workflows to save time and improve results. I learn quickly, adapt easily to new systems, and always aim to provide reliable and high-quality service. I’m ready to support your business with organization, efficiency, and excellent client care.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.9k
Billed in all: $6,970$7k
$6.9k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 7% in Adobe Photoshop
Ranked by MRR among everyone on Upwork with the skill.
- #67Store Management523 freelancers · 🇨🇴 #1Top 13%🇨🇴#1 of 3
- #71Insurance435 freelancers · 🇨🇴 #2Top 16%🇨🇴#2 of 5
- #104Personal Injury Law397 freelancers · 🇨🇴 #4Top 26%🇨🇴#4 of 28
- #272CapCut3,760 freelancers · 🇨🇴 #8Top 7%🇨🇴#8 of 83
- #483Salesforce CRM3,059 freelancers · 🇨🇴 #5Top 16%🇨🇴#5 of 43
- #1,171Zendesk5,908 freelancers · 🇨🇴 #23Top 20%🇨🇴#23 of 69
- #1,556Canva17,402 freelancers · 🇨🇴 #27Top 9%🇨🇴#27 of 249
- #2,805Adobe Photoshop39,405 freelancers · 🇨🇴 #41Top 7%🇨🇴#41 of 389