Shaira Marie A.

As a HIPAA-compliant Practice Operations Manager with 4+ years of experience, I serve as a dedicated operational partner for Mental Health Private Practices and diverse medical clinics. I manage the entire patient journey—from seamless scheduling and intake to complex billing reconciliation, insurance verification, and claims management—freeing you to focus on what truly matters: your patients. My core expertise includes: • Complex Billing Reconciliation • Revenue Cycle Management (RCM) & Claims Management • Comprehensive Patient Coordination & Scheduling • Prior Authorizations & Insurance Verification • EMR/EHR & Practice Management • Accurate Data Entry & Records Management • Standard Operating Procedure (SOP) Development PRACTICE SPECIALTIES SUPPORTED: • Integrative Psychiatry & Mental Health • Psychotherapy & Private Practice • Home Health & Mobile Practitioner Services • Medical Spa • Pediatrics • Family Medicine • Neurology TECHNICAL PROFICIENCIES: EMR / EHR Systems: • SimplePractice (Expert – Billing & Cleanup) • Cerbo (Expert – Billing & Cleanup) • PracticeQ / IntakeQ (Expert) • TherapyIQ • eClinicalWorks • Wellness Living • e-Medsys PM • Practice Fusion Billing & Multi-Payer Portals: • Alma and Headway (Payout Reconciliation) • Availity • OneHealthPort ▪︎ Plan Central/ Summa ▪︎ United HC ▪︎ Evernorth ▪︎ Medicare Web Portal ▪︎ UMR • Open Practice Management Productivity & Communication: VoIP Phone Systems: • GoTo: Full system setup including dial plan design and implementation. ▪︎ RingRx • Google Voice • NICE inConact • Avaya Project Management: • Monday (Workflow Automation) • Slack • Basecamp • Asana • Trello Office Suites: Google Workspace, Microsoft Office (Expert) Other: Social Media Management, Inbox & Calendar Management My Working Philosophy: • Patient-Centered: Empathetic, clear, and professional communication. • Meticulous: Flawless, HIPAA-compliant data and records management. • Proactive: Focused on creating efficient workflows that let you focus on care. Ready to build a more efficient practice? Let's discuss how I can support your goals.