Francis Jay G.

Are you a busy entrepreneur or growing business drowning in emails, scheduling, and day-to-day tasks? I help professionals take back their time by handling the behind-the-scenes work reliably, accurately, and with zero micromanagement needed. With over 5 years of professional experience spanning customer service, technical support, and direct VA work, I bring more than just task execution. I bring problem-solving instincts and a tech-savvy edge that most VAs don't have. Here's what I can take off your plate: ✅ Email & inbox management (triage, drafting, follow-ups) ✅ Calendar & schedule management ✅ Data entry & file organization ✅ Social media posting & content scheduling ✅ Basic graphic design (Canva) ✅ CRM updates & administrative support ✅ Research & reporting Why work with me? My background as a Customer Support Engineer at Movate (3+ years) trained me to handle high-pressure workflows, resolve complex issues fast, and communicate clearly with clients. In my VA role, I managed a client's full inbox, social media, and daily operations ensuring 100% of priority emails were addressed on time while reducing their workload significantly. I'm comfortable working independently, picking up new tools quickly, and adapting to your preferred workflow whether that's Notion, Trello, Google Workspace, or anything in between. Tools I work with: Google Workspace · Microsoft Office · Canva · Trello · Notion · Zoom · Freshdesk · CapCut · CRM Platforms · Gmail & Outlook If you're looking for a VA who's organized, communicates well, and actually gets things done, let's talk. I'm ready to jump in and make your life easier from day one.