Ashley Mickaela T.

I am a versatile digital professional with experience in design, content creation, social media management, and customer support. I combine creativity, technical skills, and organizational expertise to deliver high-quality digital solutions, engaging content, and reliable operational support. 📌 UI/UX Designer & Web Designer • Design intuitive, visually appealing, and user-centered interfaces. • Developed an Electronic Health Records (EHR) website for a Philippine government organization. • Skilled in front-end development: HTML, CSS, JavaScript, with working knowledge of PHP for collaboration with back-end teams. • Deliver seamless and functional digital products that combine aesthetics and usability. ✍🏻 Tools: Figma, Miro, WordPress, Wix, Pixso 📌 Video Editor • Create engaging promotional videos, product demos, and social media content. • Communicate brand messaging effectively and capture audience attention. • Experienced in both short-form social media content and long-form marketing videos. ✍🏻 Tools: Figma, Miro 📌 Social Media Manager • Plan, schedule, and manage content across multiple social media platforms. • Maintain brand consistency and grow audience engagement through strategic campaigns. • Analyze performance metrics to optimize social media strategies. ✍🏻 Tools: Buffer, Metricool, Notion, Meta Business Suite, YouTube Studio, Canva, Manychat 📌 Virtual Assistant & Administrative Support • Handle administrative tasks, email management, scheduling, and project coordination. • Assist in content organization, documentation, and general business operations. • Provide reliable operational support to ensure smooth daily workflows. ✍🏻 Tools: Google Workspace, Microsoft Enterprise, Zoom, Notion, Canva, Slack, Trello, Loom, Clockify 📌 Customer Support • Provide responsive and empathetic assistance to clients and users. • Resolve inquiries, troubleshoot issues, and maintain high-quality service standards. • Enhance client satisfaction and strengthen user relationships through clear communication.