John Michael M.

Hi there! If you’re looking for someone who can take care of your Airbnb or Hostaway messages like it’s their own business, I’d be happy to help. I’ve spent the last couple of years working in customer service, so talking to people, solving problems, and keeping things running smoothly is something I genuinely enjoy. I recently focused more on short-term rental support, handling guest messages, bookings, and day-to-day coordination—and I’ve grown to really like the fast-paced nature of it. What I can help you with: • Responding to guest inquiries quickly and in a friendly, natural way • Managing bookings, calendars, and availability on Airbnb/Hostaway • Sending check-in instructions and making sure guests feel taken care of • Handling issues calmly (late check-ins, complaints, last-minute changes, etc.) • Coordinating with cleaners or maintenance when needed • Keeping your inbox organized so nothing gets missed I understand how important good communication is in this business—one message can make or break a guest’s experience. I always try to sound human, not scripted, and make guests feel comfortable and heard. I’m reliable, easy to work with, and I take pride in doing things properly without needing constant supervision. If you think I’d be a good fit, I’d love to chat and learn more about your property and how you like things done. Thanks for your time! John Michael Macabuhay