Avni W.

I am a results-driven Business Analyst and QA Quality Assurance Specialist with extensive experience in delivering end-to-end solutions and SaaS implementations across Banking, Salesforce CRM, and HR systems (Employee & Labor Relations). With expertise in Agile and Waterfall methodologies, I bridge the gap between business requirements and technical implementation, ensuring both functionality and quality at every stage of the software development lifecycle. I have led Agile story grooming, backlog refinement, and stakeholder collaboration, working with cross-functional teams to clarify requirements and prioritize user stories—resulting in a 30% reduction in delivery times and improved workflow visibility. I have used JIRA and Confluence to manage sprint progress, streamline documentation, and secure timely business sign-offs. On the testing side, I bring expertise in Functional, UI, Regression, Smoke, and UAT testing with hands-on experience in banking applications, Salesforce CRM workflows, and HR systems (Employee Relations). My background includes API testing (Postman), cross-browser and mobile testing (iOS/Android), and test management using JIRA, Azure DevOps, and BrowserStack. Key Skills & Domains: • Requirements Gathering, BRD, FRD, User Stories, Acceptance Criteria. • Test Case Design, Execution & Traceability. • Cross-browser & Mobile App Testing (BrowserStack). • Agile & Waterfall Methodologies. • API Testing with Postman. • JIRA, Confluence, Azure DevOps, Trello. Whether you need end-to-end requirement analysis or thorough testing, I bring domain knowledge and a results-oriented approach to ensure business-ready and high-quality solutions.