Mary C.

I am a customer-focused problem solver with a passion for helping people resolve issues efficiently and professionally. I excel at balancing customer satisfaction with company policies, ensuring positive outcomes while protecting the organization's integrity. My strengths include communication, conflict resolution, critical thinking, and delivering exceptional customer experiences. My core skills are as follows. Customer Support & Operations E-commerce Order Management Administrative Coordination CRM & Ticketing Systems Sales & Client Relations Process Improvement & Reporting Communication & Problem Solving Data & Records Management My Technical Skills and Tools that I use. Shopify Zendesk Freshdesk Commslayer Slack SAP Microsoft Office Google Sheets & Google Docs