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Alison A.
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Alison A.

Behavioral Health Operations & Business Development Specialist

Growing a behavioral health organization takes more than providing excellent care. It requires strong operational systems, professional relationships, and a clear strategy for growth. I help behavioral health providers, therapists, recovery housing operators, and community-based organizations build the systems, partnerships, and outreach strategies they need to grow. With a Master's degree in Industrial & Systems Engineering and hands-on experience in behavioral health operations, business development, and process improvement, I bring both analytical and practical solutions to growing organizations. Here's how I can help! 👇 🤝 REFERRAL NETWORK DEVELOPMENT & OUTREACH • Research and identify potential referral partners, including therapists, psychiatrists, case managers, treatment providers, and community organizations • Develop targeted professional outreach campaigns and follow-up strategies • Coordinate introductory meetings and support professional relationship development • Build and maintain referral databases, CRM systems, and outreach trackers 📱 SOCIAL MEDIA MANAGEMENT & MARKETING • Develop social media content and engagement strategies tailored to behavioral health organizations • Create branded graphics, educational posts, and promotional content using Canva • Write captions, schedule posts, and manage Facebook and Instagram content • Support community engagement, brand awareness, and online outreach initiatives 🏠 BEHAVIORAL HEALTH PROGRAM & OPERATIONS DEVELOPMENT • Support the launch and expansion of recovery residences and community-based behavioral health programs • Develop policies, standard operating procedures (SOPs), forms, and administrative workflows • Research operational requirements and organize documentation for certification or licensing processes • Build intake, onboarding, and referral management systems 📊 OPERATIONAL SYSTEMS & PROCESS IMPROVEMENT • Create customized Excel and Google Sheets dashboards, trackers, and reporting tools • Analyze workflows to identify bottlenecks, inefficiencies, and opportunities for improvement • Develop practical templates, checklists, and organizational systems • Streamline administrative processes and improve operational consistency 🌟 MY EXPERIENCE I've supported newly established recovery residences, multi-location housing organizations, and community-based service providers with referral outreach, operational development, documentation, and customized systems. My background combines business development with systems engineering, allowing me to look beyond individual tasks and help organizations build sustainable processes for long-term growth. 💬 LET'S WORK TOGETHER! Whether you're launching a behavioral health program, expanding your professional referral network, improving your social media presence, or organizing your operations, I'd love to help you take the next step. Let's build something that works for your organization!

🇺🇸Louisville, United States$23/hr100% JSS3.00 (5)Since May 2023

Earnings and projects

MRR
$13

Last 6 months ÷ 6

World#169,731 / 412k
🇺🇸Country#22,293 / 62.1k
Revenue, last 30 days
$95

Last 6 months: $80

World#93,044 / 412k
🇺🇸Country#11,515 / 62.1k
Total earnings
$12k

Billed in all: $12k

World#184,258 / 412k
🇺🇸Country#29,636 / 62.1k
Per project
$829

$80 in the last 6 months

World#138,728 / 412k
🇺🇸Country#23,575 / 62.1k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
14

Across 20 contracts

50% fixed50% hourly
World#168,285 / 412k
🇺🇸Country#24,151 / 62.1k

Earnings, last 30 days

$12.1k+$95 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$12,000$12,050$12,100$12,150Oct 9Oct 24Nov 8

Skill rankings: Top 34% in Addiction

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Referral Sources17 freelancers · 🇺🇸 #3Top 53%
  2. #10Addiction29 freelancers · 🇺🇸 #6Top 34%
  3. #49Nonprofit Industry Consulting130 freelancers · 🇺🇸 #30Top 38%
  4. #157Operations Analytics328 freelancers · 🇺🇸 #42Top 48%
  5. #214Community Outreach445 freelancers · 🇺🇸 #37Top 48%
  6. #293Mental Health592 freelancers · 🇺🇸 #73Top 49%
  7. #460Process Documentation883 freelancers · 🇺🇸 #103Top 52%
  8. #564Google Sheets Automation1,085 freelancers · 🇺🇸 #51Top 52%