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Caroline G.

Caroline G.

Operations Lead

👋 Hello and welcome to my profile! As a versatile virtual assistant, dedicated attorney, and proficient in paid media strategies, I am committed to providing comprehensive administrative and social media support with virtual management skills. 🚀 About Me: With a solid experience, I have honed my skills in various domains, including virtual assistance, administrative support, and customer service. As a seasoned Social Media Manager, I specialize in crafting strategies, managing client portfolios, and implementing cutting-edge inbound marketing techniques. My Skills: ✅ Virtual Assistance: Administrative Support Data Entry Customer Service Representative/Customer Support Team Lead Customer Support (Email, Phone, Live Chat, FB & IG Messenger) Executive Support Calendar Management Scheduling Appointments ✅ Social Media Management: Management and Content Creation for Social Networks Inbound Marketing Metrics Tracking Planning and Creation of Email Marketing Paid Media ✅ General Skills: Lead Generation and General Research Responding to Customers' Inquiries E-mail Writing and Follow-ups Organizing Files, Folders, and E-mails Set Up Meetings Between Clients Communicate and Coordinate with Suppliers and Customers Process Customer Questions in Emails or Chat Internet & Web Research + Web Scraping + Web Mining Appointment Scheduling Meeting Agendas MS Office Suite (Word, Excel, PowerPoint, Outlook) Expert in Handling CRM Tools (Notion, Asana, Slack, Trello, HubSpot, Monday) Expert in Google Workspace (Google Doc, Google Sheets, Slide, Form, Drive) Create Invoices and Receipts PDF Conversion and Editing Familiarity with Calendly, Zoom, MS Teams, Google Meet, Skype. ⭐⭐⭐⭐⭐ Why You Should Hire Me: Experience and Expertise: I bring a wealth of knowledge and proficiency in various domains. Your tasks will be handled with precision and efficiency. Time and Task Management: I understand the value of time and excel in organizing schedules and prioritizing tasks to meet deadlines. Free up your time to focus on core objectives while I handle the administrative aspects. Communication and Professionalism: Effective communication is at the heart of my service. Expect clear and professional interactions, ensuring a smooth and productive working relationship. Adaptability and Flexibility: Every client and project is unique. I am quick to understand your needs and adapt my approach accordingly, ensuring the best possible results. Attention to Detail: Meticulous attention to detail is my hallmark. I ensure accuracy and maintain high-quality standards in all my work. Problem-Solving Skills: I'm a proactive problem solver, identifying opportunities for improvement and implementing effective solutions to streamline operations. Confidentiality and Trust: I prioritize client confidentiality, treating your data and information with the utmost care and ensuring strict confidentiality. In addition to the skills mentioned above, my legal background provides additional advantages: Legal Experience: My legal education enables me to approach tasks with a legal perspective, handling sensitive documentation, contracts, and other legal matters with precision and confidentiality. Let's collaborate to enhance your efficiency, boost business growth, and achieve your goals.

🇧🇷Palmas, Brazil$15/hr90% JSSSince May 2023

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#38,501 / 412k
🇧🇷Country#521 / 4,647
Revenue, last 30 days
$1.3k

Last 6 months: $7.6k

World#33,679 / 412k
🇧🇷Country#475 / 4,647
Total earnings
$28k

Billed in all: $29k

World#115,267 / 412k
🇧🇷Country#1,153 / 4,647
Per project
$28k

$3.8k in the last 6 months

World#3,269 / 412k
🇧🇷Country#73 / 4,647
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇧🇷Country#908 / 4,647
Projects in all
1

Across 11 contracts

0% fixed100% hourly
World#360,674 / 412k
🇧🇷Country#3,845 / 4,647

Earnings, last 30 days

$29.3k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$28k$29k$30kOct 9Oct 24Nov 8

Skill rankings: Top 9% in Social Media Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #32Meeting Agendas359 freelancers · 🇧🇷 #1Top 9%
  2. #217Paid Media1,517 freelancers · 🇧🇷 #3Top 14%
  3. #631Google Workspace6,041 freelancers · 🇧🇷 #5Top 10%
  4. #634Executive Support5,288 freelancers · 🇧🇷 #5Top 12%
  5. #762Communications7,670 freelancers · 🇧🇷 #13Top 10%
  6. #829Phone Support5,089 freelancers · 🇧🇷 #4Top 16%
  7. #975Marketing10,098 freelancers · 🇧🇷 #19Top 10%
  8. #979CRM Software8,314 freelancers · 🇧🇷 #10Top 12%