Alyssa A.

I am an experienced Administrative & Operations Assistant with hands-on experience supporting day-to-day business operations, order management, customer service, and supplier coordination. I manage customer orders from quotation through delivery, coordinate with clients and suppliers, monitor production schedules and shipping deadlines, and ensure orders are completed accurately and on time. My experience includes: -Managing and monitoring customer orders from quotation to final delivery -Coordinating with customers, suppliers, and internal teams -Monitoring production timelines, shipping schedules, and in-hand dates -Managing Freshdesk tickets and professional email correspondence -Maintaining accurate order, PO, customer, and tracking information -Following up on delayed, missing, or defective orders and coordinating resolutions -Arranging pickups, deliveries, replacements, and shipment follow-ups -Reviewing order details to identify discrepancies and ensure accuracy I am highly organized, detail-oriented, reliable, and comfortable managing multiple tasks and deadlines simultaneously. I take pride in clear communication, accurate record keeping, and providing consistent administrative and operational support.