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Ishena H.
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Ishena H.

Administrative & Customer Support Assistant

Self motivated and detail-oriented Virtual Assistant, Customer Support and Sales Expert, I am excited to introduce myself and offer my skills and expertise to support your business needs. With a proven track record in providing exceptional administrative assistance and customer support, I am confident in my ability to contribute to your success. Over the course of 8 years of experience, I have developed a strong foundation in various areas, including scheduling, Sales, Lead maintenance, call handling, email management, and general administrative tasks.t. My ability to efficiently handle email correspondence, prioritize tasks, and maintain organized inboxes allows me to streamline communication and enhance productivity. I pride myself on my strong attention to detail and my dedication to delivering high-quality work. I am adept at handling phone calls professionally, addressing inquiries, and resolving issues with efficiency and excellent customer service. Moreover, I have experience in general bookkeeping tasks, including recording financial transactions and maintaining accurate records. With a proactive and solutions-oriented mindset, I consistently strive to exceed expectations and deliver outstanding results. I am confident that my skills, combined with my exceptional organizational abilities and commitment to excellence, make me an ideal fit for the role of a Virtual Assistant. Thank you for considering my application. I am eager to contribute my talents to support your team and help drive your success.

🇯🇲Kingston, Jamaica$12/hr100% JSS4.80 (5)Since May 2023

Earnings and projects

MRR
$499

Last 6 months ÷ 6

World#78,034 / 412k
🇯🇲Country#242 / 1,010
Revenue, last 30 days
$1.9k

Last 6 months: $3k

World#22,510 / 412k
🇯🇲Country#72 / 1,010
Total earnings
$14k

Billed in all: $15k

World#169,354 / 412k
🇯🇲Country#532 / 1,010
Per project
$2.3k

$1.5k in the last 6 months

World#68,899 / 412k
🇯🇲Country#340 / 1,010
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇯🇲Country#127 / 1,010
Projects in all
6

Across 7 contracts

0% fixed100% hourly
World#250,290 / 412k
🇯🇲Country#454 / 1,010

Earnings, last 30 days

$14.6k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$12k$13k$14k$15kOct 8Oct 23Nov 7

Skill rankings: Top 15% in Business

Ranked by MRR among everyone on Upwork with the skill.

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  6. #302Administrate1,357 freelancers · 🇯🇲 #1Top 22%
  7. #441Business Presentation2,101 freelancers · 🇯🇲 #1Top 21%
  8. #496Business Management2,777 freelancers · 🇯🇲 #3Top 18%