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Stephen O.
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Stephen O.

Klaviyo Email & SMS Expert | eCommerce Retention & Flows

You’re spending thousands driving traffic. But what actually happens after the click? For many eCommerce brands, email and SMS are underperforming. Flows are outdated. Campaigns are inconsistent. And revenue quietly leaks every month. If that sounds familiar, it’s common. And it’s fixable. I’m Stephen O’Prey. I’ve helped 100+ eCommerce brands generate over $70 million in email-driven revenue, and in the right businesses, I’ve taken email to 75%+ of total revenue once the retention system is built properly. I don’t use templates or generic “best practices”. I build revenue systems designed to compound. How I Work Revenue-first retention Every flow and campaign is built to drive sales. In some accounts, email becomes the primary revenue channel, not a support act. Strategy + execution I don’t hand over advice and disappear. I build, test, optimise, and scale based on real performance data and buying behaviour. Performance-led design, 5,000+ Emails Designed as of 2026! Design matters, but only if it converts. Every email is built to support clicks and revenue, not aesthetics. Straight talking If something won’t work, I’ll tell you. If your business isn’t suited to heavy email-driven revenue, I’ll say that too. What I Can Help With Klaviyo audits to identify leaks and missed revenue High-converting flow builds and rebuilds Campaign planning and execution Segmentation, deliverability, and list hygiene Ongoing retention management on flat monthly retainers Proof Some brands I’ve worked with now see 30–45%+ of revenue from email, and in high-frequency repeat purchase businesses, 75%+ isn’t uncommon once the system is mature. You can see real breakdowns, case studies, and YouTube testimonials below on this profile. If you want email and SMS to become a serious revenue driver rather than an afterthought, let’s talk. Happy to start with a free, no-pressure audit.

🇬🇧Belfast, United Kingdom$25/hr100% JSS5.00 (66)Since May 2023
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Earnings and projects

MRR
$4k

Last 6 months ÷ 6

World#7,873 / 412k
🇬🇧Country#200 / 10.7k
Revenue, last 30 days
$9.4k

Last 6 months: $24k

World#1,636 / 412k
🇬🇧Country#54 / 10.7k
Total earnings
$45k

Billed in all: $46k

World#82,188 / 412k
🇬🇧Country#1,842 / 10.7k
Per project
$659

$1.1k in the last 6 months

World#158,001 / 412k
🇬🇧Country#4,070 / 10.7k
Projects, last 6 months
22
100% fixed0% hourly
World#5,109 / 412k
🇬🇧Country#92 / 10.7k
Projects in all
69

Across 79 contracts

87% fixed13% hourly
World#43,516 / 412k
🇬🇧Country#1,122 / 10.7k

Earnings, last 30 days

$46.3k+$9.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$35k$40k$45k$50kOct 9Oct 24Nov 8

Skill rankings: Top 0.61% in Email List

Ranked by MRR among everyone on Upwork with the skill.

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  7. #13Email Template567 freelancers · 🇬🇧 #1Top 2%
  8. #19Email1,368 freelancers · 🇬🇧 #2Top 1%