Rodelyn M.
Multi-Channel Support Specialist (Customer & Carrier)
Looking for a reliable and professional Customer Support Representative? You’ve just found one. With 5 years of hands-on experience in delivering exceptional customer service, I specialize in supporting clients across the Financial, Telecommunications, E-commerce, and Logistics industries. What I bring to the table: Proven expertise in Email, Chat, and Phone support Background in both customer-facing and back-end support operations Social media moderation experience for Facebook and Instagram A strong focus on empathy, clear communication, and problem-solving Tools I’ve worked with: Zendesk Google Workspace & Microsoft Office Canva I am passionate about delivering top-notch customer experiences and take pride in going above and beyond to ensure customer satisfaction. I'm detail-oriented, adaptable, and dedicated to helping businesses build loyalty through outstanding support. Let’s work together to take your customer service to the next level.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $938
Billed in all: $32,615$33k
$938 in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 29% in Management Skills
Ranked by MRR among everyone on Upwork with the skill.
- Postcard Message5 freelancers · 🇵🇭 #1Top 40%🇵🇭#1 of 2
- #101Document Analysis294 freelancers · 🇵🇭 #23Top 34%🇵🇭#23 of 53
- #1,669Quality Assurance4,092 freelancers · 🇵🇭 #590Top 41%🇵🇭#590 of 1,315
- #1,759Management Skills6,116 freelancers · 🇵🇭 #709Top 29%🇵🇭#709 of 1,901
- #2,216Email Management4,968 freelancers · 🇵🇭 #989Top 45%🇵🇭#989 of 2,289
- #2,796Phone Communication6,538 freelancers · 🇵🇭 #1,309Top 43%🇵🇭#1,309 of 2,978
- #4,297Data Analysis14,625 freelancers · 🇵🇭 #857Top 29%🇵🇭#857 of 2,177
- #4,546Online Chat Support11,527 freelancers · 🇵🇭 #2,750Top 39%🇵🇭#2,750 of 6,896