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Rodelyn M.

Rodelyn M.

Multi-Channel Support Specialist (Customer & Carrier)

Looking for a reliable and professional Customer Support Representative? You’ve just found one. With 5 years of hands-on experience in delivering exceptional customer service, I specialize in supporting clients across the Financial, Telecommunications, E-commerce, and Logistics industries. What I bring to the table: Proven expertise in Email, Chat, and Phone support Background in both customer-facing and back-end support operations Social media moderation experience for Facebook and Instagram A strong focus on empathy, clear communication, and problem-solving Tools I’ve worked with: Zendesk Google Workspace & Microsoft Office Canva I am passionate about delivering top-notch customer experiences and take pride in going above and beyond to ensure customer satisfaction. I'm detail-oriented, adaptable, and dedicated to helping businesses build loyalty through outstanding support. Let’s work together to take your customer service to the next level.

🇵🇭Rosario, Philippines$10/hr100% JSS5.00 (2)Since May 2023

Earnings and projects

MRR
$156

Last 6 months ÷ 6

World#122,099 / 412k
🇵🇭Country#20,781 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $938

Total earnings
$31k

Billed in all: $33k

World#107,985 / 412k
🇵🇭Country#17,730 / 56.3k
Per project
$31k

$938 in the last 6 months

World#2,680 / 412k
🇵🇭Country#375 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$32.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$32.0k$32.5k$33.0k$33.5kOct 8Oct 23Nov 7

Skill rankings: Top 29% in Management Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. 2Postcard Message5 freelancers · 🇵🇭 #1Top 40%
  2. #101Document Analysis294 freelancers · 🇵🇭 #23Top 34%
  3. #1,669Quality Assurance4,092 freelancers · 🇵🇭 #590Top 41%
  4. #1,759Management Skills6,116 freelancers · 🇵🇭 #709Top 29%
  5. #2,216Email Management4,968 freelancers · 🇵🇭 #989Top 45%
  6. #2,796Phone Communication6,538 freelancers · 🇵🇭 #1,309Top 43%
  7. #4,297Data Analysis14,625 freelancers · 🇵🇭 #857Top 29%
  8. #4,546Online Chat Support11,527 freelancers · 🇵🇭 #2,750Top 39%