Rodelyn M.

Multi-Channel Support Specialist (Customer & Carrier)

Looking for a reliable and professional Customer Support Representative? You’ve just found one. With 5 years of hands-on experience in delivering exceptional customer service, I specialize in supporting clients across the Financial, Telecommunications, E-commerce, and Logistics industries. What I bring to the table: Proven expertise in Email, Chat, and Phone support Background in both customer-facing and back-end support operations Social media moderation experience for Facebook and Instagram A strong focus on empathy, clear communication, and problem-solving Tools I’ve worked with: Zendesk Google Workspace & Microsoft Office Canva I am passionate about delivering top-notch customer experiences and take pride in going above and beyond to ensure customer satisfaction. I'm detail-oriented, adaptable, and dedicated to helping businesses build loyalty through outstanding support. Let’s work together to take your customer service to the next level.