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Sheikh Muhammad A.
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Sheikh Muhammad A.

| Customer Service Representative | E commerce | Shopify |

Are you looking for a reliable professional who can manage customer inquiries and deliver outstanding results? I help businesses reduce refunds, handle customer inquiries, and improve customer satisfaction through fast, empathetic support. Experienced with Shopify, Gorgias, Freshdesk, reamaze, richpanel and subscription retention. What I Offer: 💬 Customer Support Excellence: Prompt and accurate handling of customer inquiries via email, live chat, and phone. Resolving complex issues while maintaining a calm and professional demeanor. Enhancing customer satisfaction and fostering loyalty through personalized assistance. 📈 Process Optimization: Streamlining workflows to save time and increase productivity. Reducing response times and improving overall communication with customers and team members. Why Work With Me? ✅ Proven experience in handling diverse customer needs and inquiries. ✅ Strong communication skills, both written and verbal. ✅ Highly adaptable and quick to learn new tools and systems. ✅ Committed to meeting deadlines and exceeding expectations. I am passionate about helping businesses grow by providing top-notch customer service and virtual assistance. Let’s work together to achieve your goals and make your operations smoother than ever! 📩 Feel free to send me a message, and let’s discuss how I can support your business needs.

🇵🇰Lahore, Pakistan$6/hr100% JSS4.88 (5)Since May 2023

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#181,487 / 412k
🇵🇰Country#19,045 / 52.9k
Revenue, last 30 days
$0
Total earnings
$12k

Billed in all: $13k

World#181,487 / 412k
🇵🇰Country#19,045 / 52.9k
Per project
$1.2k
Projects, last 6 months
0
World#209,850 / 412k
🇵🇰Country#32,103 / 52.9k
Projects in all
10

Across 13 contracts

31% fixed69% hourly
World#201,797 / 412k
🇵🇰Country#33,132 / 52.9k

Earnings, last 30 days

$12.7kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$12.4k$12.6k$12.8k$13.0kOct 8Oct 23Nov 7

Skills