Rodrigo Jose C.

Hi! I'm Rodrigo, a proactive and detail-oriented Virtual Assistant with over 5 years of hands-on experience supporting entrepreneurs, small businesses, and e-commerce stores. I combine strong marketing knowledge with a solid background in customer service, email support, and back-office operations. With over 8 years of experience in service-oriented roles, I’ve helped international companies streamline communication, support their clients, and improve internal workflows. ✅ What I Bring to Your Business: 📩 Email Marketing & Online Visibility Design and management of email campaigns focused on engagement and conversions List segmentation, scheduling, and performance reporting Content optimization for visibility and retention 👨‍💻 Virtual Assistance & Back-Office Support 3+ years supporting day-to-day operations: calendar management, inbox handling, reporting Strong focus on email support, document management, and client follow-ups Reliable, fast learner, and highly organized 🎧 Customer Service Professional 8 years working with major companies like AT&T, Expedia, and Telus International Experience handling inquiries, billing, bookings, and resolving escalations Skilled in maintaining high satisfaction across email, chat, and phone channels Why Clients Choose Me: Proven track record in client retention and satisfaction Clear communicator with fluent English (certified advanced) Tech-savvy and quick to adapt to new systems If you're looking for someone who understands the customer journey, values communication, and can manage both support and marketing tasks, let’s connect and grow your business together.