Back to leaderboardLast snapshot: Nov 7
Ana G.
Customer Support | Virtual Assistant
Four years of experience across customer support, CX content, training, and customer advocacy. Skilled in customer retention, team onboarding, reputation recovery, and creating clear, empathetic experiences that build trust and loyalty.
🇲🇽Merida, Mexico$18/hr90% JSS5.00 (2)Since May 2023
Earnings and projects
MRR
$2,406$2.4k
Last 6 months ÷ 6
World#17,564 / 412,022 / 412k
🇲🇽Country#217 / 3,563 / 3,563
Revenue, last 30 days
$1,693$1.7k
Last 6 months: $14k
World#25,789 / 412,022 / 412k
🇲🇽Country#373 / 3,563 / 3,563
Total earnings
$75,375$75k
Billed in all: $78,544$79k
World#52,726 / 412,022 / 412k
🇲🇽Country#488 / 3,563 / 3,563
Per project
$25,125$25k
$7.2k in the last 6 months
World#4,078 / 412,022 / 412k
🇲🇽Country#62 / 3,563 / 3,563
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412,022 / 412k
🇲🇽Country#600 / 3,563 / 3,563
Projects in all
3
0% fixed100% hourly
World#304,140 / 412,022 / 412k
🇲🇽Country#2,073 / 3,563 / 3,563
Earnings, last 30 days
$78.5k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 1% in Active Listening
Ranked by MRR among everyone on Upwork with the skill.
- #5Teaching English as a Foreign Language Certification254 freelancers · 🇲🇽 #1Top 2%🇲🇽#1 of 5
- #7Active Listening497 freelancers · 🇲🇽 #1Top 1%🇲🇽#1 of 18
- #59BPO Call Center1,567 freelancers · 🇲🇽 #1Top 4%🇲🇽#1 of 11
- #65Communication Skills2,224 freelancers · 🇲🇽 #5Top 3%🇲🇽#5 of 58
- #255Communications7,670 freelancers · 🇲🇽 #2Top 3%🇲🇽#2 of 65
- #1,344Customer Service37,167 freelancers · 🇲🇽 #38Top 4%🇲🇽#38 of 560