Mark Den T.

Looking for someone who can handle your calls, follow up with leads, and help book more qualified appointments? I can help! I have over 5 years of BPO experience in customer service, technical support, and sales, along with over 2 years of freelance experience in appointment setting, lead generation, and business development. I've worked with dental practices, medical billing companies, construction staffing agencies, restaurants, and other service-based businesses. Here's what I can help you with: • B2B and B2C cold calling • Appointment setting and scheduling • Lead generation and qualification • Inbound and outbound sales calls • Follow-ups with potential customers • CRM management and pipeline updates • Customer service through phone, email, and chat • Sales support and closing assistance Tools I have experience with: GoHighLevel, HubSpot, Five9, RingCentral, Dialpad, Google Sheets, and other calling and CRM platforms. I'm comfortable handling high-volume calls, speaking with business owners and decision-makers, and keeping lead information organized. I understand how important communication, consistency, and proper follow-ups are when growing a business. Why work with me? I take my responsibilities seriously, communicate clearly, and always aim to provide reliable support. I'm comfortable working with US-based clients and following established sales processes. Whether you need someone to book appointments, manage leads, or support your sales team, I'm ready to help. Let's discuss how I can support your business!