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Ma. Yarmine P.

Ma. Yarmine P.

Customer Service Specialist & Tech Support | Order Fulfillment

📢️ Hi! Welcome to my profile! I am a responsible and disciplined professional with 7 years of administrative experience including Customer Service, Technical Support, Data Entry, Order Processing and Appointment Setting. I have remarkable interpersonal, organizational, and time management skills. I am well versed in all the Microsoft Office suite applications, Spreadsheets, Zoho CRM tools, Hydra, and Ring Cenral. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours. I have a great passion for working as a Customer service representative and I have a very possitive outlook in life. I am flexible on every work challenge and effectively handle stress at work. Besides, I have a strong communicative and convincing skill to deal with any kind of customers. In addition, I have all the resources I need to complete my work effectively, including a PC, a laptop, a reliable internet connection, a backup internet connection, and a quiet workspace. I'm very interested in sharing more about how I can deliver excellence with your company. Talk to you soon!

🇵🇭Plaridel, Philippines$5/hr40% JSSSince May 2023

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#36,737 / 412k
🇵🇭Country#5,973 / 56.3k
Revenue, last 30 days
$1.3k

Last 6 months: $8k

World#33,362 / 412k
🇵🇭Country#5,869 / 56.3k
Total earnings
$45k

Billed in all: $47k

World#82,897 / 412k
🇵🇭Country#13,218 / 56.3k
Per project
$45k

$8k in the last 6 months

World#1,205 / 412k
🇵🇭Country#116 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,675 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$47.4k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$46k$47k$48kOct 9Oct 24Nov 8

Skill rankings: Top 6% in Transferring Phone Calls

Ranked by MRR among everyone on Upwork with the skill.

  1. #4Transferring Phone Calls68 freelancers · 🇵🇭 #3Top 6%
  2. #56Spreadsheet Skills777 freelancers · 🇵🇭 #23Top 7%
  3. #144Email1,368 freelancers · 🇵🇭 #58Top 11%
  4. #319Product Knowledge2,128 freelancers · 🇵🇭 #190Top 15%
  5. #439Order Tracking2,668 freelancers · 🇵🇭 #307Top 16%
  6. #776Phone Communication6,538 freelancers · 🇵🇭 #321Top 12%
  7. #845Microsoft Word12,572 freelancers · 🇵🇭 #343Top 7%
  8. #1,574Online Chat Support11,528 freelancers · 🇵🇭 #947Top 14%