Khatylyn C.

OBJECTIVE To obtain a position where I can maximize my skills, quality assurance, program development, and training experience. Customer service management where my experience can be utilized to improve customer and/or client satisfaction. And to obtain a position that will enable me to use my strong organizational skills and ability to work well with people. SUMMARY OF QUALIFICATIONS * Excellent human relations skills, having dealt a variety of customers, and employees as far as being an Account Specialist, a Senior Collection Associate in Collections and a Call Center Associate for over 10 years. * Solid writing and oral communication skills. * Computer proficient with MS Dos, WINDOWS 7, WINDOWS '98 applications, MS office and Internet explorer. * Ability to achieve immediate and long-term goals.