David B.
Account Manager and Operations Management Specialist
Before you read my profile: I have tons of proven and successful experience in real life, working remotely for American customers and employers, it's just that I happen to be new in Upwork, and I haven't earned my first stars as this is my first time. Going back to my profile... I am a bilingual Account Manager and Operations Specialist with over six years of experience in the Branded Merchandise, Promotional, Apparel, and BPO Call Center industries. I have a strong, proven background, in Account and Operations Management, Relationship Management, Customer Excellence, Sales, Sourcing, Quoting, Forecasting, Planning, Innovating, Process Improvement, Project Implementations, Quality Assurance, Call Center KPIs, Service Level Agreements Achievement, E-Commerce (B2B and B2C), EDI, SAP, and Data Analysis. My goal is to provide strategic solutions aligned with your and your client's vision, ultimately, maximizing your business potential. I aim to significantly contribute to your company's growth by cultivating effective relationships with your partners and optimizing your business operations.
Earnings and projects
An estimate from an earlier read
Last 6 months: $28k
Billed in all: $160,953$161k
$28k in the last 6 months
Across 3 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 0.34% in Bilingual Education
Top 1% in 7 of 15 skills, ranked by MRR among everyone on Upwork with the skill.
- Bilingual Education580 freelancers · 🇸🇻 #1Top 0.34%🇸🇻#1 of 18
- Customer Service Training470 freelancers · 🇸🇻 #1Top 0.64%🇸🇻#1 of 6
- Textile122 freelancers · 🇸🇻 #1Top 2%🇸🇻#1 of 2
- #5Call Center Management1,271 freelancers · 🇸🇻 #1Top 0.39%🇸🇻#1 of 16
- #8BPO Call Center1,567 freelancers · 🇸🇻 #1Top 0.51%🇸🇻#1 of 15
- #10SAP1,084 freelancers · 🇸🇻 #1Top 0.92%🇸🇻#1 of 8
- #27Client Management2,926 freelancers · 🇸🇻 #1Top 0.92%🇸🇻#1 of 21
- #37Sourcing2,354 freelancers · 🇸🇻 #1Top 2%🇸🇻#1 of 5