German M.

Results-driven Business Operations and Account Management professional with 15+ years of experience helping companies optimize processes, improve operational efficiency, and drive business growth. Throughout my career, I have worked across sales, logistics, customer success, and business operations, using data-driven insights to improve KPIs, streamline workflows, and support strategic decision-making. I specialize in account management, CRM optimization, reporting, process improvement, and cross-functional collaboration. I am proficient in Microsoft Excel, CRM platforms, and business analytics, with a strong focus on organization, accuracy, and continuous improvement. I enjoy solving complex operational challenges, building scalable processes, and turning data into actionable business insights. My goal is to help businesses grow by making their operations more efficient, measurable, and customer-focused. Let's work together to improve your operations, optimize performance, and achieve sustainable results.