Ali W.

👋 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄 Hi, I’m Ali — an Ecommerce Operations Manager with 10+ years of experience streamlining logistics, fulfillment, and digital operations for fast-scaling brands and 3PL providers. I specialize in building accountable teams, optimizing systems, and ensuring ecommerce supply chains run smoothly end-to-end. Most recently, I led Digital Operations at a 3PL, where I connected warehouse workflows, WMS/OMS configuration, and client service to eliminate friction in complex fulfillment environments. My focus is always on turning operational challenges into measurable wins. ⚡ 𝗪𝗵𝗮𝘁 𝗜 𝗗𝗲𝗹𝗶𝘃𝗲𝗿 👥 Team Leadership — recruiting, training, mentoring, and managing remote cross-functional teams ⚙️ System Optimization — WMS & OMS configuration (InfoPlus, ShipStation) for accurate, scalable data flow 🛍️ Ecommerce Integrations — Shopify, Amazon (FBA), Walmart, Target, and other selling channels 📊 Performance Management — KPI/SLA monitoring, dashboard reporting, and data-driven decision-making 📑 Process Design — SOP development and workflow automation for fulfillment and client onboarding 🛠️ Escalation Management — resolving order discrepancies, inventory mismatches, and system anomalies 🤝 Cross-Functional Coordination — bridging warehouse, IT, product, and client-facing teams 🎓 𝗖𝗿𝗲𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝘀 & 𝗧𝗼𝗼𝗹𝘀 🎯 Certified Project Management Professional (PMP) 🌍 Native English (C2) — clear, proactive communicator across time zones 📈 Advanced Excel/Google Sheets, Slack, Zendesk, Canva, Zoom 💻 Strong foundation in bookkeeping, social media management, and web tools (HTML/PHP/WordPress) 🌟 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲 I’m known for a relentless work ethic, structured problem-solving, and proactive communication. If you need someone to own ecommerce operations end-to-end — from warehouse floor to system dashboards to client relationships — I’ll ensure your operation runs with clarity, accountability, and measurable results. 💬 𝗙𝗲𝗲𝗹 𝗳𝗿𝗲𝗲 𝘁𝗼 𝗿𝗲𝗮𝗰𝗵 𝗼𝘂𝘁 𝗶𝗳 𝘆𝗼𝘂 𝘄𝗼𝘂𝗹𝗱 𝗹𝗶𝗸𝗲 𝘁𝗼 𝗱𝗶𝘀𝗰𝘂𝘀𝘀 𝗮 𝗽𝗿𝗼𝗷𝗲𝗰𝘁, 𝗲𝘅𝗽𝗹𝗼𝗿𝗲 𝗵𝗼𝘄 𝗜 𝗰𝗮𝗻 𝗵𝗲𝗹𝗽, 𝗼𝗿 𝘀𝗶𝗺𝗽𝗹𝘆 𝗻𝗲𝗲𝗱 𝘀𝗼𝗺𝗲 𝗴𝘂𝗶𝗱𝗮𝗻𝗰𝗲 — 𝗜 𝗮𝗺 𝗮𝗹𝘄𝗮𝘆𝘀 𝗵𝗮𝗽𝗽𝘆 𝘁𝗼 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝗮𝗻𝗱 𝗮𝘀𝘀𝗶𝘀𝘁 𝘄𝗵𝗲𝗿𝗲 𝗜 𝗰𝗮𝗻.